lucie0ellen

Wooden jewellery and home wares, hand made in London.

London, England · 3170 Sales

lucie0ellen

Wooden jewellery and home wares, hand made in London.

London, England 3170 Sales On Etsy since 2009

5 out of 5 stars
(1043)

lucie0ellen is taking a short break

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Note from shop owner Hello! The Lucie Ellen studio is closed until May 27th 2018. Thank you!

Note from shop owner

Last updated on 20 May, 2018

Hello! The Lucie Ellen studio is closed until May 27th 2018. Thank you!

Lucie Ellen

Contact shop owner

Lucie Ellen

Reviews

Average item review
5 out of 5 stars
(1043)
trishishness

trishishness on 01 May, 2018

5 out of 5 stars

Thank you so much for this beautiful brooch! Shipping took a while, but it was beautifully packaged with care!

View all 1043 reviews

About

Wood glorious wood!

I started Lucie Ellen in 2007, and have been making an ever changing range of brightly coloured wooden jewellery ever since!
I work from my studio in my garden in East London, and spend my days experimenting with wood and paper, my two favourite materials.
I have always wanted to work with my hands rather than in front of a screen, and starting Lucie Ellen has given me the perfect outlet. I feel very lucky to have something that I love so much as a full time job!

Shop members

  • Lucie Beeston

    Owner

    I'm Lucie, owner of Lucie Ellen and I make a brightly coloured, diverse and ever changing range of wooden jewellery.

Shop policies

Last updated on 30 December, 2016
I am Lucie Ellen, and this is my Etsy shop!

I make a diverse and ever changing collection of handcut wooden jewellery. I make everything myself in my garden studio in East London.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are not satisfied with your order, please contact me first to talk about a refund or exchange.
Payment
Lucie Ellen accepts payment by credit/debit card Paypal. Payment is expected within 48 hours. Please contact me within this time if there will be a delay in payment, or you order will be cancelled.
If you need to cancel your purchase, please inform me within 24 hours.
Shipping
Items are handmade to order and will be shipped within 5 working days of ordering. Please let me know if you are in a hurry and I will see what I can do!

Items are shipped to your ETSY ADDRESS, please let me know if you would like you item shipped elsewhere!

Items will be shipped by First Class Post within the U.K, and via regular Airmail to everywhere else.
Approximate delivery times
UK 1st Class 2-3 working days
EU Airmail 3-7 working days
USA + Canada 7-10 working days
Australia 7-14 working days
Rest of world 7-14 working days

Please be aware that these are estimated guidelines only. Items may be held up in customs in which case will take longer to arrive.

Items to outside the UK are sent by regular Airmail, therefore there is no tracking number. If you would like your items tracked please contact me first to discuss prices.

Please be aware that I ship from the UK.
Customers outside the E.U. are responsible for any customs charges set by their own country. I will not mark packages as a 'gift' on customs labels - it's illegal!

Items will come beautifully packaged in a patterned envelope, and are shipped either in a padded envelope or a postal box.

ITEMS LOST IN THE MAIL
In line with the Royal Mail lost mail policy, items are considered lost after 15 working days within the UK, 20 working days within Europe and 25 working days within the rest of the world. If your item has not arrived within this time please contact me. No refunds or replacements will be sent before this time.

After care - The best way to keep chain shiny is to store it in a sealable bag or jewellery box as air can make the chain dull. Keep the chain away from water, and any perfume or lotion (make sure you put their perfume /lotion on and let it dry before putting the necklace on, etc). If the chain looks dull it can be polished carefully with a soft cloth, or you can buy special cloths which have a small amount of silver polish soaked into them.

Thanks!
Additional policies and FAQs
Lucie Ellen items are available at wholesale. Please contact me for information and prices with full details of your shop, including what you sell and where you are.