LunaLandingsPads

Cloth pads, CSP, Reusable Cloth menstrual pads

Eastbourne, England | 3403 Sales

LunaLandingsPads

Cloth pads, CSP, Reusable Cloth menstrual pads

Eastbourne, England 3403 Sales On Etsy since 2014

5 out of 5 stars (1123)
Sarah Wilson

Contact shop owner

Sarah Wilson

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Reviews

Average item review
5 out of 5 stars
(1123)
View all 1123 reviews

Updates

We will be putting the shop on holiday by the end of the weekend until the 5th August. If you order before then all orders will be made and posted by Wednesday !
The popular rainbow clouds is back for custom orders
Check out our clearance section a few more have been added today
View all 9 updates

About

Reusable, hygenic, eco-friendly, comfortable and fashionable!

Work at home mum of 4 teenagers ...... the sewing machine is blessed relief from taxi duties!

Started out making cloth nappies and baby accessories before moving onto cloth pads.

I make custom orders and charge no premium.

Shop policies

Last updated on 13 January, 2019
Hi, I'm Sarah and I'm a work at home mum.

I love sewing and making things. Along with Luna Landings (my cloth pads shop) I run CuddlePlushFabrics an online fabric shop

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
CAN I GET A REFUND?

Yes! Here’s how …..

If an item is defective, such as a pad with a broken snap, we will happily replace it. Just contact us through Etsy or on lunalandings.co.uk [!at] gmail.com describing the problem.

If you’d like to return or exchange all or part of your order for any other reason, please note that only unused pads purchased within the last 14 days can be returned.

Please send us an email with the following information:

- Your Order Number (can be found in your confirmation email)
- Item(s) you wish to return
- Reason for return
- If you would like an exchange, which items you would like to receive.
- The best way to contact you
Once we have received your information, we will let you know how to return your items back to us and how to settle any price differences for an exchange.

Please note that delivery and return postage costs are non-refundable.
Payment
WHAT PAYMENT TYPES DO YOU ACCEPT?
We accept Debit and Credit cards, Etsy vouchers and Paypal.

Payment is required at the point of order.

CAN I CANCEL MY ORDER?
Cancellations can only be made before the item is shipped.
Shipping
HOW LONG WILL DELIVERY TAKE?
Items are sent from the UK via second class post. UK orders would normally be delivered in 3-5 days after despatch, with overseas orders taking 7 - 10 working days.

We aim to despatch ready made pads no later than the day after the order is placed.

We will advise lead times on custom made pads when you order but we normally make and send them out within 14days.

WHERE DO YOU SHIP TO?
Everywhere! Everywhere that is apart from the US which now requires sellers of Cloth Pads to be registered by the FDA. Sorry :(

Any orders that we do receive from US customers I'm afraid we will need to cancel and refund accordingly. Frustrating for all concerned.

WHAT ABOUT CUSTOMS?
We sell as "Delivered Duty Unpaid". That means that you as a customer are responsible for any local import duties and taxes.

But given that the cost of our items are low, they typically are under the value threshold that most local customs authorities have in place.
Additional policies and FAQs
HOW DO I WASH MY PADS??
All new cloth pads should be washed a couple of times before use. This improves the absorbency of the pad.

Cloth pads are very easy to clean and care for as you can just pop them the wash with your other laundry at the end of your cycle. You have two options to store your used pads before you wash them.

STORAGE
1. Wet Store (this is the most popular method)
- Rinse your used pad in cold water in the sink, wring it out and put it in a wet bag along with any other rinsed, used pads.
2. Dry Store
- Instead of rinsing your pads just remove, roll up and put into your wet bag. Ensure air can get Ito the wet bag so don’t zip it all the way up.
- When ready to wash put all of your used pads (unrolled and unsnapped) into the washing machine on a rinse cycle.

WASHING
Wash your pads at 30C or 40C in with your other washing. DO NOT USE FABRIC CONDITIONER as this will reduce the absorbency of your pads.

DRYING
Line drying is the best option for your pads as the suns ultraviolet rays also help to bleach any stains that may be left. But the pads can also be tumble-dried for a short while on a low heat should you wish.

POLAR FLEECE, MICROFLEECE OR WIND PRO FLEECE??
Polar fleece repels water; microfleece absorbs it. That’s why with most pads we make with microfleece has a hidden waterproof PUL layer.

Whilst polar fleece doesn’t require a PUL waterproof layer, it’s not quite as protective as a microfleece pad with a PUL layer. But the added advantage is that it is more breathable which some women find more comfortable.

Best of all is Wind Pro Fleece. It's super water repellent yet extremely breathable.
Privacy
INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of pads, for example), if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION AND SHARING DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF THE EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME
For purposes of EU data protection law, I, Sarah Wilson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mail [!at] lunalandings.co.uk.

More information

Last updated on 25 May, 2018
Seller details
Sarah Wilson
25 Wannock Avenue
EASTBOURNE, BN20 9RL
United Kingdom