All payments are now made through Etsy Payments

Please make your payment within 3 days or we will have to cancel your order & relist the item. We will contact you before the 3 days are up to give you a chance to make payment. Do contact us if there are any problems.

We aim to ship most days, though occasionally this isn't always possible. Please let us know if you need an item quickly & we will do our best to ship as soon as we are able.
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UK ORDERS:
UK First Class mail should arrive within 3 business days from shipping date. If an order does not arrive within 2 weeks please let us know and we will look into it. Please allow extra time around holiday periods or if you have a deadline.
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All items are posted with Royal Mail or via a courier, depending on the size of your order. If you have requested that your order is trackable, we will send you the tracking information once the order is dispatched.
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All parcels have a proof of posting receipt, but we do not generally use a tracking service, due to the high costs in relation to the goods. If you require that your order is signed for upon delivery please email us and we can inform you of any additional costs.
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INTERNATIONAL ORDERS:
Airmail should take 5-7 working days but can sometimes take up to 3 weeks especially at busy times. Unfortunately there isn't a faster way of sending orders, see below for information on tracked services.


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TRACKING: Your order will be posted using standard first class or airmail, therefore I am unable to provide a tracking number for you. If you require tracking please let me know before placing your order and I can inform you of the extra cost.
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IMPORT DUTIES/TAXES:
Please be aware that any import taxes are to be paid by the customer. Now that the UK has left the EU there may be import taxes added to some EU orders. Please note I cannot be held responsible for this.

Please note the colours of products may differ slightly from those you see on screen due to the nature of monitor colour settings.

MaggieMagoo Designs welcome wholesale enquiries.

You can also contact us at maggiemagoodesigns [!at] yahoo.co.uk

Germany - Verpackungsgesetz (LUCID Packaging Register)

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company Maggiemagoo Designs is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE4591479651934. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.

MaggieMagoo Designs Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from etsy.com/shop/maggiemagoodesigns / maggiemagoodesigns.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Etsy to power our online store.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at maggiemagoodesigns [!at] yahoo.co.uk.