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andreea

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andreea

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Shop policies

Last updated on 19 September, 2013
All my items are handmade with care and love. Making dolls as perfect as possible is my number one priority but please keep in mind they are custom and therefor modified and not factory perfect. I will do my best to describe the modifications as good as possible.

If the items I sell should have any flaws I will state that in the listing, so please read all information carefully before you buy.

Accepted payment methods

Returns and exchanges
All sales are final, no returns and no refunds, but should you find any fault on the item you purchased from me I'll be happy to help. Contact me to find a solution.
Please note that I'm not responsible for lost or damaged items in the shipping process.
Payment
Payment by Paypal only.
Shipping
I will ship my custom dolls by registered shipping with tracking number but NO insurance. If you need insurance please contact me and I'll try to find a quote for you, but insured shipping is not available to all countries.

Smaller items like eye chips and doll clothes will be shipped by regular mail with NO tracking information. If you need tracking please contact me and I'll find a quote for you.

Please note that I'm not responsible for any custom fees your country might charge.

I will pack your item carefully but for our environment's sake I will try to ship in reused and recycled packaging as much as possible.