Anonymous on 16 Aug, 2013
Nearly every petal on the tangerine flower was frayed and there was no detailing in the center of the duck egg blue flower. I contacted the seller five days ago and wasn't offered a refund or a replacement. Very, very disappointed. This was for my wedding.
Anonymous on 25 Jan, 2013
I'm very happy with my purchase, it was a pleasure working with Rebecca. n* Very accommodating n* Excellent craftmanship n* Quick turnaround n
All felted items are special, unique and one of a kind. Small changes in motif or appearance compared to the photo should be appreciated since they are handmade and as this is what makes these items one of a kind...
~ PLEASE NOTE ~ I will not be responsible for lost or damaged items. If a garment must be returned or exchanged, buyer pays for return shipping.
Some of the garments are made-to-order. ~ PLEASE NOTE ~ Those items are currently taking 5 - 7 business days to ship. If you have any questions about a particular item, please don't hesitate to contact me.
Please contact me for rush delivery, I will get a quote from DHL and FedEx, and will let you know about the additional charges.
Please be aware that some countries may charge customs fees; although I can do my best to find out if customs fees may apply to your order, I cannot guarantee this information, and buyers are responsible for paying their own customs fees.
Refunds and Exchanges
Your ultimate satisfaction is important to me and I can make exceptions if there is no solutions for an exchange!
Garments that are custom made just for you are not exchangeable or refundable. I want you to love your garment and be comfortable in it, so I am happy to work with you for your satisfaction!
Additional policies and FAQs
I welcome wholesale orders, please contact for more information.