ProfessorPods

Artisan Chilli Produce

Dalbeattie, Scotland

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Buyers bought gifts from this shop and gave them 5-star reviews!

ProfessorPods is taking a short break

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Note from shop owner To facilitate our expansion, Professor Pods is relocating to Yorkshire. Unfortunately, we have to temporarily close our webshop during this transition. We anticipate re-opening sometime in December. Apologies for any inconvenience. Be back soon!

Note from shop owner

Last updated on 07 Oct, 2022

To facilitate our expansion, Professor Pods is relocating to Yorkshire. Unfortunately, we have to temporarily close our webshop during this transition. We anticipate re-opening sometime in December. Apologies for any inconvenience. Be back soon!

Professor Pods

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Professor Pods

Reviews

Average item review
5 out of 5 stars
(25)
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About ProfessorPods

Sales 210
On Etsy since 2019

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Video summary: Our sauces contain a very high concentration of chillies to ensure the best taste. They are all handmade, with great care, in small batches. They can often be quite thick, as shown here!

Putting The Science Into Chilli Sauce Production

Shop policies

Last updated on 17 Feb, 2019

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 18 May, 2022

Frequently asked questions

Can you tell me more about your shipping and insurance policies?

We will always try to package goods so they transport safely. However, we cannot accept responsibility for any damage/loss to goods that happens after we've passed them on to Royal Mail.

For this reason, we will ship customers orders using postal services that include insurance that covers the full value of the goods, in case of damage or loss. We will always keep proof of postage records.

For 1 to 3 bottles of sauces we will typically ship using 2nd Class Royal Mail, which insures goods to a maxiumum value of £20. For larger orders (e.g. 4-6 bottles) we will ship using Royal Mail 2nd class 'signed for' delivery, which insures goods to a maximum value of £50.

Can I return sauces?

Yes, providing they are unopened, unused and in original condition. We cannot accept returns unless the tamper-proof seals fitted to bottles/lids are original and intact. That way, we know the sauce is in its original condition and unopened.

Refunds will be appropriately processed once goods have been received at our end, and verified to be in original, unopened, condition.

Can you tell me about allergens in these products?

Each bottle label is fully compliant with the required allergen information. Please check labels before using or consuming our sauces.

Below is some useful information on our ingredients, preservatives and the potential allergens that our sauces may be exposed to when they are hand produced by us.

Here is a list of ingredients and preservatives used in our sauces -

Ingredients: water, chilli, white vinegar (distilled from malted barley, which is a potential allergen), onion, salt, garlic, rapeseed oil.

Preservatives: ascorbic acid (E300), citric acid (E330).

Our sauces are made in a facility that routinely handles milk, egg, soya, mustard, peanut, sesame & nut products.

Any other queries, just mail us!

Can you tell me about the shelf life of your products?

Our artisan chilli sauces are all hand made in small batches. These sauces are marked with a 'best before' date that is 9 months after the date of manufacture. We will always try to ship products with the longest shelf-life from those available in our stocks. Typically, we aim to supply products that, on the day of dispatch, have between 4 to 8 months left until the 'best before' date. We will never ship products with less than 2 months to the 'best before' date. If you are interested in the shelf lives of specific products, or wish to store them for a considerable time prior to opening them, please contact us before ordering. That way we can confirm their best before dates and thus ensure our products meet your storage/usage requirements.

Seller details

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