punkypuppybeads

Handmade Lampwork Glass Beads

213 Sales

punkypuppybeads

Handmade Lampwork Glass Beads

213 Sales On Etsy since 2009

0 out of 5 stars
(111)

punkypuppybeads is taking a short break

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Note from shop owner Punky Puppy Beads is closed until further notice due to serious illness

Thank you for your support over the years

Note from shop owner

Last updated on 24 Jul, 2015

Punky Puppy Beads is closed until further notice due to serious illness

Thank you for your support over the years

Lindsey Akehurst

Contact shop owner

Lindsey Akehurst

Reviews

No reviews in the last year
Deborah Lambein

Deborah Lambein on 12 Sep, 2014

5 out of 5 stars

Stunning beads; made to perfection!! Thanks so much!! AAAAA+++++

poiema1006

poiema1006 on 03 Sep, 2014

5 out of 5 stars

love love love the bead!!! super duper fast shipping!!

barbararudolph

barbararudolph on 28 Jul, 2014

5 out of 5 stars

I just love Lindseys Wave & Sand beads. Thank you, also for the extra spacer :)

barbararudolph

barbararudolph on 28 Jul, 2014

5 out of 5 stars

I just love Lindseys Wave & Sand beads. Thank you, also for the extra spacer :)

View all 111 reviews

Shop policies

Last updated on 25 June, 2014
Hello and welcome to Punky Puppy Beads!

This shop is run by Lindsey Akehurst; I make all beads myself by hand in my UK studio. All beads are made from soft (soda lime) glasses and have been annealed in a thermostatically controlled kiln to ensure they are as strong as possible.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I would like you to be entirely happy with your purchase. If you are not, I will refund the full cost of an item, minus postage (see below) provided it is returned within 14 days of delivery to the customer, in its original condition, has not been used and is in its original packaging.

In the unusual event that any beads are faulty, defective or damaged:

(a) Punky Puppy Beads will replace the item, or

(b) refund the full cost of an item, plus any postage charges, or

(c) remake the item at no extra charge

This is providing that the damaged item is returned to Punky Puppy; any postage charges incurred will be refunded after successful receipt of the goods for refund.

But Punky Puppy Beads cannot take responsibility for breakages of items that occur through misuse or mishandling. All beads are made from glass and are not indestructible especially if they are subjected to large temperature changes or excessive force. They must be treated with care at all times. Animal beads must be handled with particular care as their designs can be particularly vulnerable to breakage by external forces.

Any purchases for return within 14 days, which are not faulty, defective or damaged (e.g., the wrong colour or size of bead was ordered) will NOT have postage charges refunded. The customer will be liable for a small charge to cover postal rates and packaging used for the order; we are a small business and cannot fund returns made due to customer error.

If you require to make a return of goods, for whatever reason, please send a message and I will send you a returns form to be completed.

If items are returned in a used state, there will be a fee applied to the return.

Items for return must be sent back using a trackable method of post such as Recorded or Special Delivery.

Any earrings or bespoke/custom orders are NOT viable for returns, as per the 2014 distance selling regulations.

If you are unsure of any part of this returns policy please contact me for clarification.

It is suggested that if you require a specific colour, but are unsure of the glass to be used, you buy a small selection of beads and colour match using this; it is better to purchase a few beads to check the colour rather than commit to a large purchase.

In addition, due to the nature of handmade glass beads, there can be colour variance within batches of glass, so if you are working on a large piece, it is recommended that you buy more than the number of beads required to ensure colour continuity.
Payment
Once you place an order, you are accepting that a contract exists between yourself and Punky Puppy and are accepting the terms and conditions as outlined below.

All orders must be paid in full before they will be dispatched. If you have requested a custom item, I require a deposit to be paid before any work will be carried out for the purchase of materials.

If you cancel your order prior to dispatch, all money will be refunded directly via your PayPal account. Once an item has been dispatched, it must be returned as per the refund policy as stated below.

*Any customs or other delivery fees are the sole responsibility of the customer and are not included in the price*
Shipping
The standard method of postage does not include insurance or trackable delivery; I can provide these options but there will be a fee to the customer. I am a sole trader business and cannot absorb the costs of this type of service. Please contact me directly with details of your order and location to obtain a quote for these.

*Any customs or other delivery fees are the sole responsibility of the customer and are not included in the price*
Additional policies and FAQs
*Any customs or other delivery fees are the sole responsibility of the customer and are not included in the price*