rubyrougebuttons

Ruby Rouge Button Jewellery - Made by me, sent to thee!

Pontefract, England · 6 Sales

rubyrougebuttons

Ruby Rouge Button Jewellery - Made by me, sent to thee!

Pontefract, England 6 Sales On Etsy since 2008

0 out of 5 stars
(3)

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Reviews

No reviews in the last year

Anonymous on 23 Dec, 2009

5 out of 5 stars

Bracelet as described / shown. Prompt shipment. Arrived safe and sound. No problems/delays. Delighted with bracelet and service. Would not hesitate to buy from this Etsian again.

Anonymous on 12 May, 2009

5 out of 5 stars

Thank you so much. Very nice slides and received very quickly! nSophie*

Anonymous on 20 Apr, 2009

5 out of 5 stars

Shop policies

Last updated on 17 March, 2011
Hello shopper! Ruby Rouge not only aims to provide you with unique and beautifully crafted items of jewellery, but also aims to deliver excellent customer service to each and every individual.Here you will find my policies on Payment, Shipping, Refunds and Exchanges and Custom-order Pieces. If anything is not sufficiently explained please feel free to contact me and I will get in touch with you as soon as I can. :)

Accepted payment methods

Returns and exchanges
I hope you will be pleased with your purchases but if for any reason you are not please contact me right away to resolve the problem.

* Please note that I do not accept returns unless I have grossly misrepresented the item(s) in question.

* I am willing to exchange items, yet if the item you want to return costs less than one you want to replace it with, an extra cost will be applied in addition to p&p.

* If an item is broken in transit please contact me to resolve the problem.

* If an item breaks through normal wear and tear within 4 weeks of your purchase I will happily fix or replace it for you free of charge on receipt of the original item.

* If an item breaks after this time or through accident/misuse I will repair or replace it for you for the appropriate fee.

* In the event of a return or exchange, I regret that I will be unable to refund the cost of postage.
Payment
I currently accept Paypal. Payment via Paypal is expected within 3 days. If 3 days pass without payment I will consider the transaction void and will report the problem to etsy.
Shipping
Orders typically ship within 4 working days and usually take 4 days for those in the UK and 10-14 working days to get to overseas destinations but please allow 28 days from the date of your purchase. Thank you :)

I ship all International parcels via regular Airmail and all domestic parcels via Royal Mail.

If you have any special shipping requests, please get in touch with me and I will try my very best to comply with your wishes. :)
Additional policies and FAQs
I am willing to take on custom orders. Please contact me if you are interested. Requests through alchemy are also welcomed. :)