ruthcharltonceramics

Precious Things Made in Clay

Wigton, England On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

ruthcharltonceramics

Precious Things Made in Clay

Wigton, England | 761 Sales

Announcement    Apologies to my American customers - delivery charges to the USA increased on 1st July.

Announcement

Last updated on 03 Jul, 2020

Apologies to my American customers - delivery charges to the USA increased on 1st July.

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Ruth Charlton

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Ruth Charlton

Reviews

Average item review
5 out of 5 stars
(316)

Shop policies

Last updated on 05 January, 2018
Hi. I have been making ceramics since I left college in 1980. My work is mainly figurative and I concentrate on making good quality work that people will treasure.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Breakages
Breakages must be reported by email within 48 hours of receipt of goods and a photograph taken of the goods
Returns
If the customer decides that the item is not to their liking, a full refund will be given (not the postage) providing you contact me over the phone or email within 14 days of receipt and the item is returned in the condition it was received.
Delivery
Shipping

All goods purchased on this web site are shipped within, and from the UK, by Royal Mail. I now send all parcels by Royal Mail Tracked and Signed For. This is quite pricey but if you order more than one item, you should only be charged postage for the main item and no postage for subsequent items. This keeps the cost of postage down. Please contact me if you have any questions regarding delivery.

More information

Last updated on 17 Apr, 2016
Seller details