Announcement For the attention of customers in the European Union. Please be aware that since the UK made the unfortunate choice of leaving the EU, you may be charged a customs fee when the goods arrive in your country. I am sorry to say that it is not possible to tell in advance which fees, if any, will be applied.
For the attention of customers in the European Union. Please be aware that since the UK made the unfortunate choice of leaving the EU, you may be charged a customs fee when the goods arrive in your country. I am sorry to say that it is not possible to tell in advance which fees, if any, will be applied.
Josh on 03 Dec, 20215 out of 5 stars
Ruth was more than helpful when I wanted to purchase a climber which wasn't online, luckily she had another one. Very good quality, I was very impressed. Would definitely recommend. 5 stars.
shiltonbrooks on 03 Dec, 20215 out of 5 stars
Always lovely things from Ruth Charlton Ceramics.
They make such unusual gifts. We have several items from her shop.
shiltonbrooks on 25 Nov, 20215 out of 5 stars
This is a lovely piece, as expected from Ruth Charlton. I have bought several pieces and they are all unique wonderful gifts.
Lesley on 11 Nov, 20215 out of 5 stars
Another absolutely exquisite piece from Ruth. Tiny masked face, beautifully realised. I bought a couple of masked faces from her, in 2020 and now have one in 2021. I hope we can all be unmasked in 2022.
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges and cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Breakages must be reported by email within 48 hours of receipt of goods and a photograph taken of the goods
If the customer decides that the item is not to their liking, a full refund will be given (not the postage) providing you contact me over the phone or email within 14 days of receipt and the item is returned in the condition it was received.
All goods purchased on this web site are shipped within, and from the UK, by Royal Mail. I now send all parcels by Royal Mail Tracked and Signed For. This is quite pricey but if you order more than one item, you should only be charged postage for the main item and no postage for subsequent items. This keeps the cost of postage down. Please contact me if you have any questions regarding delivery.