A. To fulfil your order, you must provide me with certain 
information (which you authorised Etsy to provide to me), 
such as your name, email address, postal address, payment 
information, and the details of the product that you’re 
ordering. 

B. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

1. as needed to provide my services, such as when I use your 
information to fulfil your order, to settle disputes, or to 
provide customer support;
2. when you have provided your affirmative consent, which you 
may revoke at any time, such as by signing up for my mailing 
list;
3. if necessary to comply with a legal obligation or court order 
or in connection with a legal claim, such as retaining 
information about your purchases if required by tax law; and
4. as necessary for the purpose of my legitimate interests, if 
those legitimate interests are not overridden by your rights or 
interests, such as 1) providing and improving my services. I use 
your information to provide the services you requested and in 
my legitimate interest to improve my services; and 2) 
Compliance with the Etsy Seller Policy and Terms of Use. I use 
your information as necessary to comply with my obligations 
under the Etsy Seller Policy and Terms of Use.

C. Information Sharing and Disclosure

Information about my customers is important to my 
business. I share your personal information for very limited 
reasons and in limited circumstances, as follows:

1. Etsy. I share information with Etsy as necessary to provide 
you my services and comply with my obligations under both 
the Etsy Seller Policy and Etsy Terms of Use.
2. Service providers. I engage certain trusted third parties to 
perform functions and provide services to my shop, such as 
delivery companies. I will share your personal information 
with these third parties, but only to the extent necessary to 
perform these services.
3. Business transfers. If I sell or merge my business, I may 
disclose your information as part of that transaction, only to 
the extent permitted by law.
4. Compliance with laws. I may collect, use, retain, and share 
your information if I have a good faith belief that it is 
reasonably necessary to: (a) respond to legal process or to 
government requests; (b) enforce my agreements, terms and 
policies; (c) prevent, investigate, and address fraud and 
other illegal activity, security, or technical issues; or (d) 
protect the rights, property, and safety of my customers, or 
others.

D. Data Retention

I retain your personal information only for as long as 
necessary to provide you with my services and as described 
in my Privacy Policy. However, I may also be required to 
retain this information to comply with my legal and 
regulatory obligations, to resolve disputes, and to enforce 
my agreements. For tax purposes I generally keep your data for the following 
time period: 7 years.

E. Transfers of Personal Information Outside the EU

I do not currently but may in the future store and process your information through third-party 
hosting services in the US and other jurisdictions. As a 
result, I may transfer your personal information to a 
jurisdiction with different data protection and government 
surveillance laws than your jurisdiction. If I am deemed to 
transfer information about you outside of the EU, I rely on 
Privacy Shield as the legal basis for the transfer, as Microsoft 
Cloud is Privacy Shield certified.

F. Your Rights

If you reside in certain territories, including the EU, you have 
a number of rights in relation to your personal information. 
While some of these rights apply generally, certain rights 
apply only in certain limited cases. I describe these rights 
below:

1. Access. You may have the right to access and receive a copy 
of the personal information I hold about you by contacting 
me using the contact information below.
2. Change, restrict, delete. You may also have rights to 
change, restrict my use of, or delete your personal 
information. Absent exceptional circumstances (like where I 
am required to store data for legal reasons) I will delete your 
personal information upon request.
3. Object. You can object to (i) my processing of some of your 
information based on my legitimate interests and (ii) 
receiving marketing messages from me after providing your 
express consent to receive them. In such cases, I will delete 
your personal information unless I have compelling and 
legitimate grounds to continue using that information or if it 
is needed for legal reasons.
4. Complain. If you reside in the EU and wish to raise a concern 
about my use of your information (and without prejudice to 
any other rights you may have), you have the right to do so 
with your local data protection authority.

G. How to Contact Me

For purposes of EU data protection law, I, Sarah Jane Egan, 
am the data controller of your personal information. If you 
have any questions or concerns, you may contact me, details are below.