SulaCole

Unique colorful handmade jewelry

Virginia, United States · 1616 Sales

SulaCole

Unique colorful handmade jewelry

Virginia, United States 1616 Sales On Etsy since 2010

5 out of 5 stars
(328)

Shop owner

Ursula D

Contact

Announcement   Welcome to SulaCole! Colorful, unique handmade fashion jewelry including patina jewelry, large pendants, beaded cluster jewelry, rhinestone pieces, fun and eclectic accessories including necklaces, bracelets and earrings in variety of styles and colors, different from what you find elsewhere.

Discount codes for bridal party jewelry and multiple item orders:
10% off $50-124 SULACOLE10
15% off $125-199 SULACOLE15
20% off $200+ SULACOLE20
*Discount does not apply to shipping charges.

✉ Standard shipping through USPS first class mail to US, Canada, Australia, New Zealand, Europe* and many other locations. Priority mail service is available for US domestic delivery as a shipping upgrade at the time of checkout. Multiple item orders ship for one flat rate!

*Special note to international buyers: I am not registered to collect VAT, GST or any international import duty, fee or tax. Your purchase price and shipping paid does not include any VAT, GST, import duty, fees or tax that may be due to your local customs office upon delivery.

Have a question? I respond to all inquiries within 24 hours. I keep weekday office hours in the late afternoon and evening (Eastern time), so I can be reached the fastest during those times.

Thank you for supporting small business! ~Ursula

Announcement

Last updated on 21 Mar, 2018

Welcome to SulaCole! Colorful, unique handmade fashion jewelry including patina jewelry, large pendants, beaded cluster jewelry, rhinestone pieces, fun and eclectic accessories including necklaces, bracelets and earrings in variety of styles and colors, different from what you find elsewhere.

Discount codes for bridal party jewelry and multiple item orders:
10% off $50-124 SULACOLE10
15% off $125-199 SULACOLE15
20% off $200+ SULACOLE20
*Discount does not apply to shipping charges.

✉ Standard shipping through USPS first class mail to US, Canada, Australia, New Zealand, Europe* and many other locations. Priority mail service is available for US domestic delivery as a shipping upgrade at the time of checkout. Multiple item orders ship for one flat rate!

*Special note to international buyers: I am not registered to collect VAT, GST or any international import duty, fee or tax. Your purchase price and shipping paid does not include any VAT, GST, import duty, fees or tax that may be due to your local customs office upon delivery.

Have a question? I respond to all inquiries within 24 hours. I keep weekday office hours in the late afternoon and evening (Eastern time), so I can be reached the fastest during those times.

Thank you for supporting small business! ~Ursula

Ursula D

Contact shop owner

Ursula D

View all 462 items

Updates

Good news! Clip-ons soon to be added as an option to my earring listings. Silver plated, gold plated and antique brass available.
Good news! I'm adding more earring hook options to my listings, including posts and clip-ons. Listings to be updated soon! Or ask me if you need them sooner!
View all 27 updates

About

Hi, I'm Ursula, welcome to my shop!

I live in the beautiful Shenandoah Valley of Virginia with my husband, our three daughters and our four cats. I began making jewelry in 2003 and am self-taught. I have a great interest in creating quality fashion jewelry using unique components and enjoy sourcing interesting pendants, charms, beads and even vintage supplies. As of 2017, I am now creating all of the oxidized and patina finishes on new brass pieces myself.

I personally make, photograph, package and ship your items to you and am honored to be able to provide a quality product for my customers all over the world. I truly appreciate your business!

Shop members

  • Ursula D

    Owner, Maker, Designer

    I'm Ursula, owner, maker and designer of SulaCole jewelry.

Shop policies

Last updated on 26 March, 2018
Welcome to SulaCole! In this shop you will find unique fashion jewelry handmade by me, Ursula D.

OFFICE HOURS
I keep weekday office hours during the late afternoon and evening (Eastern time). I can be reached fastest during those time frames, but will always strive to answer any questions within 24 hours.

QUESTIONS
Please contact me through this website using the "ask a question" or "contact" link.

VIRGINIA RESIDENTS STATE SALES TAX
State sales tax of 5.3% will be automatically added at checkout for all Virginia, US residents. (I file and pay these taxes to the state of Virginia once a quarter.)

NEW INTERNET SALES TAX (US)
Several states now collect sales tax on internet purchases. Residents in those states will automatically be charged appropriate state sales tax for their location. This tax is collected and filed by Etsy.com due to the internet marketplace fairness law recently in-acted in those states. As of my update, Washington State and Pennsylvania are included. Please refer to this help article for further information: https://www.etsy.com/help/article/236507470962

INTERNATIONAL TAX, VAT, or CST
No international (outside US) taxes, VAT, CST or other taxes/fees are collected on sales in my shop at this time by myself as the shop owner or by Etsy.com. If these taxes/fees are due, they must be paid by the buyer/recipient to their jurisdiction at time of receipt.

CUSTOM ORDERS AND CUSTOM DESIGN
I welcome custom order requests. I offer both simple changes to my existing designs and total custom design as well. A color change or slight modification to my existing designs will be treated as a custom order with the price typically remaining within the same range. A totally new design or significant change to an existing design will be treated as a "custom design" order and an additional design fee of 30-40% (depending on the complexity of the project) will be assessed.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
RETURNS, REFUNDS, EXCHANGES AND CANCELLATIONS
I accept returns, exchanges, and cancellations. Contact me to request a return and I will provide you with instructions on returning your item. I cannot accept returns for custom or personalized orders unless they arrive damaged or defective. I do not accept returns on bridal party orders after the wedding date has passed.

Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

REPAIRS ARE ALSO OFFERED
If, during the first 4 months after receipt of your order, there is an issue with the quality of your jewelry which is beyond the normal wear and tear expected for fashion jewelry, I will repair or replace your item at my expense.

If you have broken or damaged your jewelry from SulaCole, and I am able to repair it, for an extra charge, I will make those repairs. Please contact me to inquire about repairs on jewelry from my shop.

QUESTIONS ABOUT YOUR ORDER
Please contact me if you have any problems with your order.
Payment
PAYMENT OPTIONS
Credit cards, Debit cards, Paypal (see below).

PAYPAL
Paypal is accepted as well in my Etsy.com shop. Credit cards/debit cards can also be used through Paypal, even without a Paypal account, using their guest checkout option.
Shipping
PROCESSING AND SHIPPING
Most orders will be shipped within 1-3 business days after payment is received. Large bridal orders may take 2-4 business days to complete before shipment; please check the processing time on the item listing or contact me for further information. Custom orders will be shipped within the time frame given during our initial conversation.

Shipping is offered to US, Canada, Australia, New Zealand, Europe* and many other locations. Shipping costs stated include both postage and handling. Please refer to the USPS website for more shipping/postage price information: https://ircalc.usps.com/

Shipment will be through USPS domestic first class mail and international first class mail. Priority mail service is available for US domestic delivery as a shipping upgrade at the time of checkout.

ESTIMATED DELIVERY TIMES
United States: 3-5 business days by First Class mail, 2-3 business days by Priority mail.
Canada and Europe: 2-4 weeks
Australia and New Zealand: 3-6 weeks

Please be reminded that estimated delivery schedules are only guidelines and are not a guarantee of delivery speed.

INTERNATIONAL CUSTOMS, DUTY, FEES, TAXES
International shipments may incur duty, tax, or customs fees and are the responsibility of the buyer/recipient. Items will be marked as 'merchandise' on the customs form and the value (the price not including shipping) will be declared.

* I am not registered to collect VAT, GST or any international import duty, fee or tax and your order total at checkout will NOT include any VAT, GST, import duty, fees or tax that may be due to your country upon delivery. For more information, please refer to Etsy's help guide on customs duty and taxes at https://www.etsy.com/help/article/5023 OR contact your local customs office or tax authority.
Additional policies and FAQs
PRIVACY POLICY
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)

Etsy and Paypal keep your payment information secure. I do not receive your credit card information.

More information

Last updated on 28 Feb, 2018
Frequently asked questions

Do you have more quantity available?

The quantity shown for each item is the current stock that I have available. If you need multiples of an item, please contact me, I am happy to work with you. When supplies are readily available, I can usually re-stock my jewelry within about two weeks. Certain jewelry pieces made with vintage parts may not be available to remake.

I am sending this as a gift, how will you package it?

My items are always packaged for gift giving. My standard packaging includes placing the item on a jewelry card, then inside a plastic baggy, and then into a small jewelry box or organza bag, and finally placed into a bubble mailer or shipping box. If you indicate that your order is a gift, I will include a gift receipt without pricing information shown (US domestic shipments only*). If you would also like to include a message to your recipient, please leave me a message in the "note to seller" box at checkout with the gift message you would like to include.

*International shipments may not be sent as gifts (value must be declared and packing slip enclosed).

Can I have a necklace or bracelet made with a custom length?

Since I cut all chains to length and add clasps myself, I am able to customize your necklace or bracelet to your preferred length. I also offer popular length options in my listings, but please feel free to contact me to request a custom length.

I’m left-handed, would you change the clasp to the other side for me?

By default, I design all my necklaces with the clasp on the right side. I recognize that this can sometimes be an issue for those that are left-handed and it would be no problem at all to move the clasp for you. Please leave me a note in the "note to seller" box at checkout with your request.

Are international customs duty, taxes or fees included in your prices?

No, not in this shop, SulaCole. International shipments may incur duty, tax or customs fees and are the responsibility of the buyer/recipient. These fees are NOT included in your purchase price. I am not registered to collect VAT, GST or any international tax.

How do I care for fashion jewelry?

The following tips will help you maintain your fashion jewelry:
- Remove jewelry prior to activities such as swimming & bathing.
- It’s best to put jewelry on AFTER using lotions, hairspray & perfumes.
- Remove dirt, oils, and chemicals often by wiping with a soft cloth.
- Do not scrub plated jewelry, avoid using harsh cleaners especially on plated/patina pieces.
- Store in a dry place, avoid areas of high moisture such as bathrooms.
- Storing jewelry in ziptop bags can help prevent tarnishing.

How is earring length measured?

Earring lengths are measured from the top of the earring hook, length includes the earring hook and dangle.

Do you offer discounts on large orders?

Yes. Here are my discount codes for bridal party jewelry and multiple item orders:

10% off $50-124 SULACOLE10
15% off $125-199 SULACOLE15
20% off $200+ SULACOLE20
*Discount does not apply to shipping charges.

Please enter appropriate code at checkout.

Do you offer engraving or hand stamping?

At this time, I do not offer engraving or hand stamping.

Are pierced earrings eligible for return?

I do accept returns on pierced earrings within the guidelines of my return policies. For hygienic reasons, returned earrings are not re-sold in my shop.