talulahblue

Welcome to Talulahblue. Handmade to order, in the UK.

Tetbury, England
| 3,898 Sales | 5 out of 5 stars 5 out of 5 stars

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95% or more recent reviews were 5 stars.

Announcement    Bespoke accessories, bridal, headpieces, veils and costume, handmade in England. Please read our policies before ordering, everything is handmade or hand finished to order.

https://www.instagram.com/suezuue/

Announcement

Last updated on 14 Apr, 2022

Bespoke accessories, bridal, headpieces, veils and costume, handmade in England. Please read our policies before ordering, everything is handmade or hand finished to order.

https://www.instagram.com/suezuue/

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Talulahblue

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Talulahblue

Reviews

Average item review
5 out of 5 stars
(677)

About talulahblue

Sales 3,898
On Etsy since 2009

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Shop members

  • Talulahblue

    Owner, Maker, Designer

    30 years experience in the UK fashion design industry.

Shop policies

Last updated on 28 June, 2022
COVID-19 Corona virus,

There may be shipping delays which are out of our control.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 5 days of delivery
Dispatch items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We pride ourselves on providing high quality merchandise and due to the nature of our items, do not accept returns. All hats, clothing and headpieces are custom hand made or hand finished to order, please feel free to enquire before ordering.

If, for any reason, you are not completely satisfied with your purchase, we will gladly exchange your merchandise within seven business days after shipment has been made, provided that:
i) the item is in its original condition
ii) the item has not been worn, used or damaged; and
iii) the item is returned in its original packaging, with all items that were included with the purchase.
Please note that we are not responsible for exchange items lost in the mail.

INTERNATIONAL SALES.
We do not accept returns or exchanges on items shipped to United States, Australia or any other countries outside the United Kingdom.
Payment
Payment is via paypal, including credit cards, or by direct credit card payment.
Delivery
COVID-19
There may be shipping delays, which are out of our control.

SHIPPING FROM THE UK WITH ROYAL MAIL.
Please ensure your address is correct and complete before making a purchase.
We will copy the address you supply in Etsy.

INTERNATIONAL SHIPPING. PLEASE READ.
Items valued under £25.00 are shipped Airmail, no tracking, with an OPTION to buy extra postage with tracking at checkout.
Items valued over £25.00 will be shipped with tracking automatically and may require a signature for high cost purchases.
It is the buyers responsibility to track their order and collect it from the post office or arrange redelivery if they are not home to sign for their package.

After we have posted the package, delivery is aimed approximately within these time scales.
Europe - 4 days - 2 weeks.

USA - 7 days - 4 weeks. Usually takes about 8 - 14 days but there can be unforeseen delays which are out of our control.

Canada - 2 - 6 weeks. Usually arrives within 4 weeks. Canada Post often has delays, holding mail at Airport customs security and severe weather conditions, which are out of our control. Canada Post do not track international packages.

Australia and Asia 2 - 5 weeks. Usually takes about 14 days but there can be unforeseen delays which are out of our control.

The buyer is responsible any incurred customs charges. Delayed delivery is unfortunate but out of our control.

We always obtain proof of postage.

LOST PACKAGES.
International mail is not considered lost by Royal Mail until over 25 working days (not including weekends) have passed.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
EXPEDITED SHIPPING.
Expedited starts at around 45 USD. We will try our best to fast track orders, but this is not always possible, depending on the country. Please message us for more information.
Additional policies and FAQs
CUSTOM ORDERS

we are happy to discuss custom orders depending on the request.
We don't accept returns or exchanges on custom orders.
Custom orders must be either collected from your post office or arranged to be re delivered if no one is in when the post person calls. If the package is returned to the UK due to neglecting to allow delivery, no refund will be made. Postage will need to be paid again, or the package will be destroyed.

Do take advantage of our excellent customer service and feel free to ask questions before you buy. I am happy to send small samples of fabric for colour matching within the UK. All item are made from scratch using skills in pattern cutting, machine and hand stitching, millinery and jewellery making. We have over 30 years experience working in professional fashion design in the UK.

Germany - Verpackungsgesetz (LUCID Packaging Register)

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company www.Talulahblue.etsy.com is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE1169052909113. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.