thecouturecakeco
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
A few faq’s
Delivery delays - please wait 14 days after dispatch before contacting us, unfortunately we can’t track the orders and the time of year means some parcels are taking a bit longer. The brownies are heat sealed to keep them fresh. As stated when ordering we won’t be offering refunds for boxes that haven’t arrived in time for Christmas.
Order damaged on arrival? Please give us the full details and pictures below and we can replace any damaged items, if you’d prefer a refund, please post the items back to us for a full refund.
The brownies tend to last 2-3 weeks and keep even better in the fridge. They also freeze well.
Thank you for supporting a small business, we truly appreciate each and every order we receive.
I hope you all have an amazing Christmas! It’s time for some family time now, and so I’ll see you all in the New Year
Kind regards
Victoria & The Team
Announcement
A few faq’s
Delivery delays - please wait 14 days after dispatch before contacting us, unfortunately we can’t track the orders and the time of year means some parcels are taking a bit longer. The brownies are heat sealed to keep them fresh. As stated when ordering we won’t be offering refunds for boxes that haven’t arrived in time for Christmas.
Order damaged on arrival? Please give us the full details and pictures below and we can replace any damaged items, if you’d prefer a refund, please post the items back to us for a full refund.
The brownies tend to last 2-3 weeks and keep even better in the fridge. They also freeze well.
Thank you for supporting a small business, we truly appreciate each and every order we receive.
I hope you all have an amazing Christmas! It’s time for some family time now, and so I’ll see you all in the New Year
Kind regards
Victoria & The Team
Items
All Items
Reviews
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Sheena-Louise on 27 Jan, 2021
5 out of 5 starsPerfect brownies as always! Bought as a gift and they were delighted with them!
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Hannah on 25 Jan, 2021
5 out of 5 starsGorgeous box, bought this twice now for my sister and a colleague.
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Samantha on 27 Jan, 2021
5 out of 5 starsThis is the fourth time I’ve purchased these letterbox brownies and again they were fantastic.
I purchased them for a friend during lockdown and she recently then through her letterbox. The delivery was standard and accurate according to the shop timeline.
I would 100% recommend these brownies to anyone. All of my friend who have received these in the post have complimented them.
I’m yet to purchased some for myself but might treat myself after hearing all the reviews -
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Saarrah on 27 Jan, 2021
5 out of 5 starsArrived quickly & the brownies were excellent, really fresh & delicious!
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Laura on 26 Jan, 2021
5 out of 5 starsI bought these as a gift for my friend and she assures me that they were absolutely delicious! Great service and speedy delivery. I'll be back to order more soon! Thank you :-)
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heather on 25 Jan, 2021
5 out of 5 starsBought these as a birthday gift for a friend and she said they were the best she’d ever tasted ! 20 out of 10 if that was possible.
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Chloe on 25 Jan, 2021
5 out of 5 starsBought for a friends birthday and she loved them, would recommend!
Shop policies
Accepted payment methods
More information
Frequently asked questions
General FAQ
FAQ's.
Ordering - if you'd like to order to multiple people, please do so on separate orders.
Mistakes on orders - please send me the details so I can add a note to the order.
Tracking - Etsy auto generates tracking numbers but they don't actually work (I can't use them either)
Delivery - you'll get a dispatch notification from me either the day before or the day I send your box, a lot of people receive their box the day after, but due to the covid19 outbreak Royal Mail are heavily affected and this can delay your parcel.
Freshness - I bake fresh and heat seal each brownie individually and so they keep really well.
Refunds
Please return the item for a full refund
Christmas ordering
Thank you for contacting us. We’ve completed all of the final orders and all will be posted Saturday 19th at the latest.
Here are a few FAQ’s usually you’ll find the answer here...
Delivery delays - please wait 14 days after dispatch before contacting us, unfortunately we can’t track the orders and the time of year means some parcels are taking a bit longer. The brownies are heat sealed to keep them fresh. As stated when ordering we won’t be offering refunds for boxes that haven’t arrived in time for Christmas.
Order damaged on arrival? Please give us the full details and pictures below and we can replace any damaged items, if you’d prefer a refund, please post the items back to us for a full refund.
The brownies tend to last 2-3 week