Home of Lisa's Felt Friends!

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Average item review
5 out of 5 stars

Shop policies

Last updated on 09 May, 2022
Welcome and thank you for your interest in my shop!

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please do email me if there is a problem with your purchase and I'll try to work something out.
The buyer will be responsible for the cost of return shipping.
I expect to be paid within 7 days of the purchase or your order may be cancelled.
I aim to post each package within 1-2 working days where possible. Delivery times will vary depending on which country the item is shipping to. International orders can sometime take 3 weeks to arrive, especially during busy periods.
Standard shipping does not include tracking. Please upgrade your shipping for tracking.

Please note the buyer is responsible for any customs charges incurred.
Additional policies and FAQs
Please note that these items are handmade and colours may vary slightly from photographs

Don't hesitate to contact me with any queries.