yourheartdesires1

Women’s shoes wedding bridal prom custom handmade

Wakefield, England · 310 Sales

yourheartdesires1

Women’s shoes wedding bridal prom custom handmade

Wakefield, England 310 Sales On Etsy since 2014

5 out of 5 stars
(87)
your heart desires

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your heart desires

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Reviews

Average rating
5 out of 5 stars
(87)
5 stars
83
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0
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1 star
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Updates

Low heel shoes ruby red slippers available in my shop
Logo or initials crystal design shoes
New LAS VEGAS design added to my shop

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About

Welcome to our online shoe shop

Welcome to your heart Desires 1
Do you have a wedding prom or special occasion on the way ?
Take a look at all my listings for inspiration or even more designs and pictures can be seen on my Facebook business page - your heart desires 1

If you don't see a design you want then I can always create one for you.
Just send me a message and we can discuss your design.
I design and make bespoke custom shoes and bags that stand out from the rest.
My designs are made with the very best materials and very high standard finish.
Communication is very important to me so if you have any questions simply message me and ask.
Any design can be made to order on any style shoe and heel height please message to talk about your requirements.
Anything you desire we can create it

Around the web

Shop members

  • AVA

    Owner, Designer

    It all started 4 years ago when i was asked by a friend to make her a unique pair of wedding shoes. I now get to create new exciting designs for my customers

Shop policies

Last updated on 05 July, 2018
Thank you for visiting your heart desires 1
Unique handmade custom shoes bridal wedding,proms
follow us on instagram and facebook www.facebook/yourheartdesires1
Thank you

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Refunds and exchange

Cancellations are accepted with in 24 hours of purchase

All shoes are custom made to order
Refunds and exchanges are not accepted in the case of size/fit issues.

You must inform the seller of your correct size before purchase, if necessary provide measurements.
BUYER is required to pay returns postage.

Any order that has been received by you damaged you must report this to us within 24 hours of receiving them.
All return postage is the buyers

Please note that our company is UK based, and all policies are relevant to UK law.

Additionally, if you are concerned with finding a perfect fit for your order you can send your own shoes to me.
Payment
I accept : Etsy payments and paypal payments.
Once your payment is complete your order is then logged in.
Please understand that once I start making the order cannot be canceled or refunded
Shipping
PROCESSING TIME
I generally post by Royal mail, unless otherwise specified.
All international orders ship via Royal Mail and can take 6-14 days depending on customs clearance. Additionally, please be aware of your country's customs fee policy, and be prepared to pay any additional amount owed to them prior to receiving your package. This is not a fee that I impose or have any control over.

Typically shoes take 6-8 weeks to complete. Custom requests (pieces I have never made before) or extreme designs may require more time ( I will let you know)
Everything is made by hand, and nothing is mass-produced. I do my very best to ship items within the estimated guidelines.
If time is a concern, or if you have an upcoming event, please contact me regarding a rush order.
Additional policies and FAQs
Care instructions

***HOW TO CARE FOR YOUR ITEM/S***
A Care Guide is sent with every order, it reads as follows...

1. Handle with care. Rough treatment may result in dislodged embellishments or glitter.
Use care when putting them on and taking them off ( shoe horn is advised)

2. Glittered designs are waterproof sealed but not fully waterproof so please avoid getting them wet to keep them looking great.

3. Avoid leaving them in direct sunlight and extreme heat or extreme cold
Privacy
Privacy policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of shoes, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time.
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I Ava Greaves am the data controller of your personal information. If you have any questions or concerns, you may contact me at yourheartdesires1 @gmail.com

More information

Last updated on 22 May, 2018
Frequently asked questions
Are the shoes included in the price

Yes the shoes are included in the price

Can I change the heel height and style of shoes

Yes message me to discuss what height you require before purchase

How long do orders take

Depending on how busy I am orders can take between 3-6 weeks unless I state other wise. You can message me if you need them by a certain date

Custom and personalised orders

Yes any names,dates or other wording to your design can be added. See my other listing for added extras or message me to discuss.

Seller details
Ava
WAKEFIELD, West Yorkshire United Kingdom