studioACK Privacy Policy
Last updated May 2026
This Privacy Policy describes how and when studioACK ("I", "me", "my") collects, uses, and shares information when you purchase from my Etsy shop, contact me, or otherwise use my services through Etsy.com and related services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy, Canva, Google, or other third-party services. Please review their privacy policies for more information about their privacy practices.
Information I Collect
To fulfill your order, Etsy provides me with certain information that you authorize Etsy to share, including your name, email address, postal address, payment information, and the details of the products you purchase.
You may also choose to provide me with additional personal information if you contact me directly, submit personalization details, provide Canva links, or complete guest addressing spreadsheets, forms, or related files.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• As necessary to provide my services, such as processing orders, delivering digital products, providing customer support, printing and shipping products, and fulfilling my obligations under Etsy’s Seller Policy and Terms of Use.
• When necessary to comply with legal obligations, including tax, accounting, and business recordkeeping requirements.
• As necessary for my legitimate interests, provided those interests are not overridden by your rights or interests. These interests include improving my services, managing my shop, and providing a positive customer experience.
Information Sharing and Disclosure
Customer information is important to my business. I share your personal information only for limited reasons and circumstances, including:
• Etsy, as necessary to provide services and comply with Etsy policies.
• Canva, for the delivery and editing of Canva template products.
• Google Workspace and Google Sheets, for guest addressing spreadsheets, file sharing, and customer project management.
• USPS, UPS, FedEx, and other shipping providers, when necessary to deliver physical products.
• Print production and fulfillment partners, when necessary to manufacture or ship physical products ordered by customers.
• Legal or regulatory authorities when required to comply with applicable laws, court orders, legal proceedings, or government requests.
I do not sell customer information to third parties.
Marketing
I will only send marketing emails or promotional communications if you have voluntarily subscribed and provided consent to receive them. You may unsubscribe at any time.
Data Retention
I retain your personal information only for as long as necessary to provide services and comply with legal, tax, accounting, and regulatory obligations. Generally, I retain order-related records for up to five (5) years.
Transfers of Personal Information
Because Etsy and certain third-party service providers operate globally, your information may be processed or stored outside your country of residence. Appropriate safeguards are used by those providers where required by law.
Your Rights
If you reside in certain jurisdictions, including the European Union and United Kingdom, you may have rights regarding your personal information, including:
• The right to access personal information I hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to legal retention requirements.
• The right to object to certain processing activities.
• The right to lodge a complaint with your local data protection authority.
Contact Information
For purposes of EU data protection law, I, Allison Ackerman, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@studioack.co. Alternatively, you may mail me at:
Allison Ackerman
studioACK
507 Front St, Unit #668
Summerville, SC 29486
United States