All of our products are hand and machine sewn by myself and All of our materials are new and put together in a smoke-free environment.
We aim to provide brilliant customer service and new homes for our creations!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If you would like to cancel a order/payment please contact me within 3 days of your order being placed.
Shipping
How long do regular orders take to ship?
All products created by Plusheeze are made to order, please allow 4-5 days for your order to be completed before it’s ready to be shipped. Orders in the UK will be shipped using first class royal mail. International buyers will receive their orders via air mail. In case of any shipping delays; the buyer will be contacted and notified of the delay. Please allow up to 7 days since the date of shipping within the UK and up to 28 days for international orders. Please do note that if ordering a gift; it’s highly recommended you place your order in advance. During busy holidays shipping may exceed the stated length of time; this is out of our hands. Plusheeze always aim to provide their customers with the highest quality items and aim to ship them as fast as possible.
How long will my custom order take to arrive arrive?
Custom orders can take up to two weeks to make, this depends on the volume of orders that are currently being processed. This does not include time allocated for shipping. Shipping follows the usual procedures: UK buyers will have their order sent via first class royal mail, international buyers will receive their order sent via air mail.
Plusheeze strive to have orders made and shipped as soon as possible; if faster shipping is required or you wish to order a customer design in bulk orders, please contact us at via the contact page. We will try our best to meet your very needs whilst retaining our high standards.
Additional policies and FAQs
Some of our plushies contain magnets, there are some warnings which come with these:
- Keep away from heart Pacemakers
- Magnets can shatter some please take care when using
- Must not be given to children as when swallowed can be harmful
- Keep away from TV's Ipods and hardrives
- Keep atlease 10mm away from credit cards.
All of our products are for decorational and collectable use only, Please do not use as a toy.