SaltAndZen
Star Seller
Star Sellers have an outstanding track record for providing a great customer experience—they consistently earned 5-star reviews, shipped orders on time, and replied quickly to any messages they received.
Helsinki, Finland
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Reviews
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Antonia on May 3, 2025
5 out of 5 starsEverything went smoothly, the picture arrived within two weeks, and the quality is 10/10! I'm very satisfied :)
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Anika on Feb 1, 2025
1 out of 5 starsNot what I expected. Not the full 16x20 size. Looked like a cheap print. Was expecting a photo.
Paavo responded on Feb 7, 2025
Thank you for your feedback. I'm sorry to hear that the print did not meet your expectations. I have reached out to you directly to better understand whether there was an issue with the printing or if you would like a replacement. If the product does not meet your needs, I am also happy to discuss a return. Please feel free to respond so we can find the best solution for you. Additionally, I noticed that the shipping and customer service ratings were quite low. As your order arrived on time and we have not been in contact prior to this review, I’d love to understand if there was anything specific that led to these ratings, as I always strive to provide the best experience for my customers. Please let me know how I can assist you further—I’m happy to help!
About SaltAndZen
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Non-digital life on the Indian Ocean.
Salt and Zen - Inspired by print and simple times
Shop members
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Paavo
Owner
Production partners
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Printing partner
CA, United States
We print locally to avoid long-distance shipping.
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Printed locally
CA, United States
We print locally in our printing partners facility to avoid long-distance shipping
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Returns & exchanges
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