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acspitzer on Jun 13, 2022
3 out of 5 starsI found it really hard to get printed even with the instructions. Went down the long road of using a program called Canva which included getting an account and subscribing and then have to cancel the subscription. It was a lot of hassle. The other option in the instructions I did not understand (making it a jpeg and printing 10x7?) I have used other shops that were not nearly as complicated. However, the design was awesome.
Marketing responded on Jun 14, 2022
Hi ACSPITZER-I am learning how to post my digital files on Etsy and I am working diligently to make obtaining files as easy as possible. This file included both PDF links and also Canva links so you can edit the file or print straight from the PDF. Canva DOES NOT require a subscription of any kind if you have a template link (provided). Yes, you do need to create an account, but there is no cost to sign up. Sorry if this was difficult. I am working to make sure that when files are received they are VERY easy to access, print, edit and download. I do test the files before I upload them to make sure they are working properly. I appreciate your feedback and hope to do better next time. Thank you!
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Thuy Pham on Nov 19, 2021
5 out of 5 starsLooks just like the photos! Thank you so much. I think I would prefer two hooks on the back to make it more secure but all in all very happy
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joel on Feb 22, 2021
5 out of 5 stars2nd mask I have bought from this lovely lady. Great quality comfortable.fantastic design. Will buy again 😀😀
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Shelly on Jan 8, 2021
5 out of 5 starsMy mother in law loves it. Says it is the only thing we had to get her for Christmas.
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jessisix6 on Jan 7, 2021
5 out of 5 starsMy daughter loves these masks ! The shipping always takes forever since they come from China but they let you know that when you order that.
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efornara667 on Dec 26, 2020
3 out of 5 starsTook a long time to arrive. Mass produced product and quality was not what I was hoping. Image on mask less vivid than in the picture
Marketing responded on Dec 26, 2020
Thank you for your feedback. I do understand that shipping times for the masks in particular are lengthy due to the pandemic and increased e-commerce volume. These are definitely not mass-produced items. Each item is hand-printed and sewn from my unique designs and they are custom made when ordered. It is possible that the print quality suffered during the Christmas rush, but I was unaware there was a problem until now. When situations arise, I am happy to refund for a return or replace it altogether. I apologize there was an issue. I do work very hard to make sure my customers have a 5-star experience. Thank you!
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Marylou on Oct 14, 2020
4 out of 5 starsIt looks awesome and the you g man I ordered it for loves it.
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penwindow91 on Sep 22, 2020
3 out of 5 starsStyle was good. Far too small fits my 12 year old perfectly.
About EasyLaunch
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Shop members
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Lisa van Heerden
Owner
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Lisa van Heerden
Owner
Production partners
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Manufacturing Helpers
China
I use a specially sourced company to sew and assemble printed products which are then often shipped directly to the customer after quality in house review process.
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A US Based Company
CA, United States
This production partner is based in the USA and helps me print large volumes of products quickly. They ship my custom-designed products directly to my customers when necessary and they are very particular about the packaging and care of each item before, during and after shipment.
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