IsabelleandPistachio
Handmade gifts. Soft, romantic, modern.
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
IsabelleandPistachio is taking a short break
Reviews
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Kelly on Dec 29, 2022
5 out of 5 starsQuality was lovely! Loved the color and delivery was very quick!
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Bri on Dec 28, 2022
5 out of 5 starsSo beautiful and excellent quality! Seller was very kind and helpful when answering questions :)
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Hallie on Dec 20, 2022
5 out of 5 starsI got this to add to my sisters Christmas present, and it is so so so pretty. Very good quality and suitable for anyone.
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Katie on Dec 14, 2022
5 out of 5 starsBeautiful gift ❤️ appreciated the communication with the seller and the mock photo sent to review to ensure everything was correct. Very happy!
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Priyata on Aug 5, 2022
5 out of 5 starsGreat quality. It's thick and easy to hold. Goes smoothly over my hand, can't miss it, and won't fall out of my hand easily. I don't have to worry about my keys falling off the ring either. Holds multiple keys. I got the white one because it looked so gorgeous, but be aware that it gets dirty way too fast (like most white things). Next time I would most likely get a darker color. I am wondering if I can give it a little wash. But don't want to ruin the writing. Not sure yet. Overall, no complaints over the customization. Clear observable writing and cute font! Definitely worth the price. Picture is after 2 months of regular use hence the discoloration. Really considering giving it a wash.
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Carol on Jul 29, 2022
5 out of 5 starsI cannot say enough how much I love these keychains! The quality and aesthetic is absolutely incredible!! I got 3 for my friends and I and we all get so many compliments. You can tell Mary puts a lot of love and care into making each one. She's also an absolutely gem to work with. I highly recommend this shop!! Thank you Mary!!
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About IsabelleandPistachio
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Are your products available for wholesale or bulk discounts?
Wholesale orders will be reviewed case by case, depending on how busy the shop is and whether I can accommodate. Nevertheless, please send me a message, I would love to connect :)
Are your products available at anywhere else other than Etsy?
Yes, I offer exclusive makeup bags and wristlets designs at:
The Middle Marketplace
https://www.themiddlemarketplace.ca/
Elladora Boutique
https://www.elladoraboutique.ca/product/patterned-wrislet-pouches/135?cp=true&sa=false&sbp=true&q=false&category_id=21
My order is late or lost
I do my best to ship your orders within the processing times, however once the packages are dropped in a shipping facility, I cannot guarantee the delivery dates or control delays. Estimated delivery dates are not guaranteed delivery dates. Please expect some delays with your local post office due to COVID.
If you think your order is lost, please reach out via Etsy. I don’t consider an item lost until 10 business days after the latest estimated delivery date. If your order has not arrived yet after this allotted time, please let me know so we can determine next steps.
PERSONALIZATION POLICY - PLEASE READ
For personalized items, a proof will be sent to you within 24 hours of your purchase. You’re invited to review to make sure that names and messages are spelled correctly. Coloured emoticons are automatically replaced w/ a simplified grey symbol of similar graphic.
If I don't receive any response or approvals by a specified date, your approval will be ASSUMED and I will ship your order AS IS. As long as the personalization matches what you have provided, I cannot be responsible for any errors, so please double check the proof :)
How are incorrect addresses managed?
I cannot verify addresses so PLEASE double check your shipping addresses before placing the order.
If you placed the order and have realized the incorrect address is provided, please let me know ASAP and BEFORE the item has been shipped. Once you reach out, I will cancel your current order and you can then reorder with the correct address. I do my best to keep your order within the same queue depending on how fast you reorder.
If the item has already shipped, I am unable to reroute the address. The order is considered completed. The buyer will be responsible for replacing the item and is invited to place the order again.