Etsy Customer Service Telephone Number
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Original Post
There really needs to be one. :)
I need to speak to someone quickly and, though I called the labs, which have hours until 6, no one's answered several times in the last hour.
I realize that this may mean an influx of calls, but it's important to be able to have instant contact if something goes very wrong.
Thanks.
Posted at 5:43pm Aug 15, 2007 EDT
Responses
I think this is a good idea.
I hope you're able to quickly work out your problem gemmafactrix!
Posted at 5:44pm Aug 15, 2007 EDT
They mentioned something about setting up a customer service department when they posted in the blog about new changes...hopefully they'll share the number soon :)
Posted at 5:45pm Aug 15, 2007 EDT
gemma,
I don't know if it'll work, but I'm sending you a convo . . .
Posted at 5:46pm Aug 15, 2007 EDT
Yeah - it'll get worked out! But it'd be much easier to work out on the telephone than via email. :)
Even live personal chat would help!
Posted at 5:48pm Aug 15, 2007 EDT
moxieandoliver says:
gemma - did something go very wrong?
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yes, yes it did. but it's nothing traceable! haha.
Posted at 5:48pm Aug 15, 2007 EDT
The best way to contact the Support team is to email support@etsy.com with all the relevant details. Honestly.
Posted at 5:49pm Aug 15, 2007 EDT
Our phone has been quiet for awhile. Are you sure you have the correct number?
But I must admit, the Etsy Labs community space (Daily hours 11-6) are *not* the people to contact for site support issues. You gotta email support@etsy.com
Posted at 5:54pm Aug 15, 2007 EDT
Yes, there is no Etsy phone support, and there will likely not be any in the near future. It would be a *massive* undertaking!
Posted at 5:55pm Aug 15, 2007 EDT