I do not offer refunds on made to measure /made to order items or custom requests because each item is handmade to fit your measurements and i won't be able to resell it.

Every item is handmade and takes a lot of time for me to make it.

Please measure yourself carefully and don't hesitate to contact me if you have any questions.
I always reply messages within few hours and i am always happy to help.

I can alter the item for you or send you a new one but you will have to pay for the shipping cost.
The item must be shipped in great condition and unworn and with a tracking number.

All orders are shipped via Hellenic Post, A priority and registered, with a tracking number which will be provided to you after the item has shipped.
Most of the items are made to order and i will need 5 to 15 days to make and ship them- the time depends on the number of orders i have to finish before.
Please contact me before placing the order if you would like to receive an item on a specific date.

All orders are shipped via Hellenic Post with a tracking number.

I am not responsible for any delays in customs and postal services.

If your package hasn't arrived within 30 days, contact me so i can file a claim for lost mail to the post office for investigation.

If you provided an incorrect address, please contact me as soon as possible.
If you don't contact me before the item is shipped, there's nothing i can do.
Buyer will have to pay the shipping cost for the item to be reshipped.
Always make sure that you have provided your full name and correct address.

Any packages that go unclaimed and shipped back to me must be paid again to be reshipped.
I am not responsible to pay the shipping cost on any unclaimed packages.

I am not responsible for items lost in the mail.
Please contact me if you haven't received your order within 30 days and i will file a claim for lost mail in the post office for investigation.
If the item is lost, i will replace it with a new item.

Most of the items in my shop are made to order to your measurements.
Please measure yourself carefully and send me your measurements for a perfect fit.

Bust: Measure around the fullest part of your bust

Waist: Measure around the narrowest part- your natural waist-usually about 1,5'' above belly button.

Hips : Measure around the widest part.

Feel free to contact me if you need any help or extra info about sizes and measuring.

If i don't have the exact measurements ,i will make the standard size added in your order-according to my size chart.