If you need your order to arrive in less than 10 days, please select the Priority Mail option at checkout. First class mail has been delayed due to the pandemic, taking anywhere from 3-10 days. If you are concerned that your order might not arrive in time, please contact me before you make your purchase so that I can suggest the best method of shipping based on time and location. Don't leave it up to chance - I do not accept returns.

Once your order is placed, production time is approximately 1-5 business days depending on the type of items you've purchased. Business days are Mon-Fri, excluding holidays. Production time is not transit time, and can sometimes take longer than than usual if an item is out of stock.

Domestic orders shipped via Priority mail will arrive in 2-4 business days. First class orders can take 3-10 days to arrive.

International orders can take anywhere from 1-8 weeks - plan for a wait or ask about a shipping upgrade if you have a pending event date.

ALWAYS list your event date at checkout. All sales are final.

Each pom can take about 7-14 minutes to open, but will go faster with each pom that you complete. It can be awkward at first, but keep at it! Here is a video that will give you a good idea of the work involved: https://www.youtube.com/watch?v=6NxTXSmt2oM
If you have any questions, don't hesitate to contact us.

Due to the delicate nature of the paper we use, we do not accept returns.

All sales are final.

We try to photograph our colors to reflect their truest shade, but sometimes those shades don't come through how they would in real life on your monitor or phone screen. Because of this we do not accept returns based off of color discrepancies. Thank you for your understanding.

Please do not attempt to ship back items that you would like to return. These packages will be refused and either be returned to you, or land in a USPS dead mail facility, resulting in no refund and no product.