Your bird will be packaged in a Kraft gift box stuffed with pretty shredded tissue paper for protection and stamped with the Feltmeupdesigns logo. Gift wrapping is available free of charge upon request, just message me when purchasing.

We post all our birds in sturdy boxes made from recycled materials. Where ever possible I try to recycle packaging to help the environment and to keep postal costs down. Please reuse your packaging and help save a tree!

Please message me for details on custom orders, generally custom work takes 7- 10 days to make. I take payment up front on all custom orders but I send photos for approval before shipping so details can be tweaked.

Please note I only make birds, if I am unable to make a custom item I will let you know ASAP, please do not take offense if I am unable to make your custom request, I am just one woman. I may be unable to accept custom orders at peak times like Christmas.

I ship standard first class delivery from the UK. Birds are always dispatched within 3 days of purchase and if there are going to be delays I always message to advise of this.

Typically it takes 10-14 days internationally but allow up to 4 weeks to arrive as customs can be tricky and please allow plenty of time for your order to come, especially if its for a special occasion.

Your order will be shipped within 3 days of purchase, typically items are shipped first class post, average shipping times are:
UK: 5-7 days
Europe: 5-10 days
International: 10-14 days


The service does not provide tracking but you will receive notification when your item is shipped. If you have not received your order with in 25 days please contact me.

Birds are delicate in nature and do not like water, because of the processes used wetting and rubbing will damage your bird, surface clean only and be very gentle. Birds are not toys even though they look cute they are not made for children... in the event of a toddler attack I do offer a repair service. Please message me for details.