GillPottleJewellery is taking a short break
Reviews
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PCSaiya on Aug 21, 2019
5 out of 5 starsWonderful, skilled, helpful seller. This little otter is a true work of art. It is amazing in detail and a delight to examine. We may just need to buy another one. :>)
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Martina on Aug 5, 2019
5 out of 5 stars5* is not enough. They were so nice and efficient to deal with, did not charge two postage fees even though I bought items separately though on the same day. The little sculpture is just perfect in every way, I cannot say how much I love it and the person it was given to is blown away. Thank you again.
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phyllisc76 on Aug 2, 2019
5 out of 5 starsThe bronze animals are beautiful! I love them and was happy with the speed of delivery.
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Gillian on Jul 30, 2019
5 out of 5 starsGift for my son and daughter-in-law who absolutely loved it.
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Welcome!
Shop members
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Karen
Designer, Maker
Karen makes the diamond jewellery in my shop, among other things. She's been practicing her craft for over 20 years, and is an expert stonesetter/gemmologist. Karen loves to remake inherited jewellery into new, contemporary, heritage pieces.
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Dave
Designer, Sculptor
Dave has been sculpting professionally for over 20 years, starting his career in the pewter, giftware and retail sectors before specialising in bronze. His other passion is the natural world, which inspires his work in ways that nothing else can.
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Gill
Owner, Designer, Maker
I've been making jewellery for 12 years now, 5 of those in a professional capacity after changing careers and going back to college in Birmingham, UK, to learn my craft. I love to create simple, well made jewellery that will last a lifetime.
Production partners
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Professional plating company
London, England
Precious metal electroplating services.
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A foundry
Nonthaburi, Thailand
Casts original sculptures into solid bronze.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Am I paying VAT on my order?
I am a sole trader and currently not registered for VAT. All products in my shop (excluding digital downloads) are VAT-free for UK customers.
Do you accept returns on earrings?
No, returns on earrings are not accepted. I comply with UK Consumer Contract Regulations and this is not allowed, for hygiene reasons.
I ordered something from you but the address I provided to Etsy was incorrect. What can I do about this?
You have several options:
1- Wait until the package is returned to me as undeliverable, and I will re-send it (you will be responsible for additional shipping costs).
2- Request a refund - refunds will be processed after the estimated shipping time for your country has passed, and will not include original shipping costs.
3-Re-order the item, using your correct address. If the original parcel is returned to me as undeliverable I will refund this (minus original shipping) and contact you to let you know.
My order is taking too long to arrive, and I want a refund. What should I do?
Refunds will be processed once the estimated shipping time for your country has passed (please see above for shipping time estimates). If your order still hasn't arrived after this time please contact me and let me know the item is lost, and I will process the refund.
I bought a ring, but it doesn't fit. Can you resize it?
I can resize most rings, depending on the design. Contact me within 14 days of receiving your order to arrange a return for resizing (additional shipping charges will apply).
Seller details
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