This Privacy Policy describes how and when A Twist of Whimsy collects, uses and shares the information you provide when making a purchase from this shop, contacting us, or otherwise using our services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you can access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION COLLECTED
To fulfill your order, you must provide certain information (which you authorized Etsy to provide), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information if you are placing an order for custom jewelry. You are not required to provide any personal information to merely access or visit this shop.

WHY WE NEED YOUR INFORMATION AND HOW IT IS USED
A Twist of Whimsy collects your information in order to fulfill orders, send e-mails related to your order, settle disputes, and to provide other necessary customer support. Your information is used to provide the services you requested and in our legitimate interest to improve services. It is also used as necessary to comply with obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE
A Twist of Whimsy respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
We do, however, share your name and delivery address details with our third-party suppliers, credit card processors or shipping companies including Etsy Payments, PayPal, and the United States Postal Service only to the extent necessary to perform their services. This data sharing enables delivery of your order directly to you or the named recipient.

Information is also shared with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

We may also share your information, if necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

To be in compliance with laws, we may collect, use, retain, and share your information if we believe in good faith that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.

YOUR PAYMENT DETAILS
When you place an order with us, you will pay through Etsy Payments or PayPal. The only payment details we maintain are the amount you paid and the payment processor. No other details (account numbers) are available to us.

DATA RETENTION
Your personal information will be retained by Etsy for as long as necessary to provide you with our shop services and as described in our Privacy Policy. Etsy may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. Your data will generally be kept for a period of six years.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
Your information may be stored and processed through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If it becomes necessary to transfer your information outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are described as follows:

• You have the right to access and receive a copy of the personal information we retain about you by contacting us using the contact information below.

• You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where it is required to store data for legal reasons), we will delete your personal information upon request.

• You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, your personal information will be deleted unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact Gayle Mitchell, Shop Owner, through Etsy's message system by clicking on the "contact" button. If you have placed an order, you may contact us via the email address found on your Etsy purchase receipt.