You can find general prices on our website!:
https://www.aunumwolf42.com/quotes-and-prices.html
Custom orders, Made-To-Orders, and Pre-mades are purchased through my Etsy store.
Once a price is agreed upon for both your order and shipping+ handling, I will make you a custom listing on my Etsy shop. You can purchase your custom order, Ears/Tail or set through that listing. The custom listing will have your preferred name attached so there is no confusion on which one is yours.
Payments must be paid in full before any work is to be started.
Monthly payment plans are only available if your order adds up to $500 or more. Total must be paid in full before orders are shipped out.

Any changes or add-ons requested by the customer that were not originally approved of in the discussion/ quote phase, will incur additional fees. and must be paid before items are to be shipped.
Any concept art needed or requested will incur additional fees. If you're not interested in concept art please have a reference image(s) ready or be very specific about what you're looking for in your quote form/discussion.

If you need your order by a certain date, please let me know in advance before you pay for your order. We can expedite your order for an additional fee. The cost will vary based on how soon you need it.

Made to orders and Custom orders take up to 2-4 weeks to be completed and shipped. I will provide you a rough completion day estimate.
Premade items generally take about a week 3- 5 business days to be shipped.

If you need your order by a certain date, please let me know in advance before you pay for your order. We can expedite your order for an additional fee. The cost will vary based on how soon you need it, please allow 3-5 days for expedited orders to be completed, approved of and shipped.
I will let you know upfront if I can meet your deadlines or not.

Customers can cancel their order and receive a full refund up to 3 business days after initial purchase. Afterwards all sales are final.
Please be aware if any work has been started on your custom order within the first 3 business day window, you will not be eligible for a refund. The order will be continued and shipped out as normal.
There are no refunds for items that are already shipped.
If AunumArt Custom Creations cancels the commission before completion of the project the customer will receive a full refund and we will keep what ever progress has been made on the commission.