I accept payments through Etsy (direct checkout) using credit/debit cards and Paypal. You do not require to have an Etsy account to make any purchases.

LEAD TIMES
Please understand that must of all items are handmade and made to order.
My current processing time for most of the items is 3 to 5 days and Amigurumi animals is 2 weeks (PRIOR TO SHIPPING). PLEASE PLAN ACCORDINGLY. I appreciate your patience and understanding as we take care of your orders with the most loving attention to detail.

**PLEASE NOTE**

If you need your item before the estimate arrival date, please contact me before your purchase. I will do everything I can to accommodate your order (rush fees may apply).

Items are posted within 3-5 business days after clear payment received.

I offer worldwide shipping.

* Please allow approximately 3-5 business days for production and processing time. I ship via Bulgarian Posts or EMS (Express Mail Service). Please ask if you would like to upgrade to Express shipping.

International shipping takes about
* 10-14 days to Europe,
* 2 - 5 weeks to USA, Canada, Australia
everywhere else may takes more than 5 weeks so keep in mind when you place an order.

!!!IMPORTANT!!!!
It is possible delay of delivery in bad weather conditions or during Holidays.

*************************************
International Shipping and Customs:
* The buyer is responsible for all unexpected customs charges. Customs charges are not included in your shipping cost.

* Shipping cost is not refundable after the item has been shipped. Please understand that shipping cost is used toward your item’s delivery fee and we do not retain any amount. We ship all items with tracking number for your protection and a guarantee delivery. Once Bulgarian Posts has accepted your item, it is out of our control and becomes Bulgarian Posts responsibility. If by any chance your package is lost, please contact us and we will do our best to help you and find a solution. We want to make sure you are satisfied with your shopping experience at BGTreasury and we will do our very best to make it happen.

The items will be shipped to the address listed given in Etsy - please make sure you wrote it right.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:


Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions.
As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, G. Stoyanov, am the data controller of your personal information.
If you have any questions or concerns, you may contact me at galateas [!at] abv.bg.