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Reviews
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Stephanie on Apr 21, 2024
5 out of 5 starsReally happy with my wax seals. Vendor was easy to work with and replicated my designs cleanly - the seals look crisp and professional.
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Stephanie on Apr 21, 2024
5 out of 5 starsReally happy with how my seals turned out - nice, crisp imprints that match my designs exactly. No etching lines like with some seal makers, so it looks really professional
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antonia on Feb 20, 2024
5 out of 5 starsThis stamp is AMAZING! Not only did it exceed my expectations, but shipping was super fast! Outstanding quality and it was packaged professionally and with great care! This will serve as my signature stamp for correspondences! 😊
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Ralph on Jan 25, 2024
5 out of 5 starsI was surprised how fast it arrived. Quality of the stamp seems good. I have to get some sealing wax to actually see the impression but it should work fine.
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RaeMaree on Jan 12, 2024
5 out of 5 starsGreat customer service, fast dispatch and good communication. Item was packed with care, but unfortunately the handle has broken at the base during transit. This does not bother me, as I was planning to change to a different handle to suit my personal taste. The seal head itself is fantastic quality - really beautiful detail engraving. I look forward to purchasing more in this series.
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dominiccolucy on Dec 15, 2023
5 out of 5 starsExcellent help with item customization. Got exactly what I was hoping for.
Shop members
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TC
Owner, Photographer, Designer
Design, create, photograph and ship products
Production partners
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Tumbleweed Co
Shenzhen, China
Tumblewee Co is a small company specialized in laser cut since 2000.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Turnaround time
Turnaround time = Processing / Production Time + Delivery Time, which varies based on your location.
Our current processing time is about 1-2 weeks.
Standard delivery time is about 2 weeks.
Processing / Production Time
Please don't rush us! Good thing takes time!
We try our very best to ship out your order as soon as we can! The more orders we received before yours, the more time we need to process your order.
It usually take about 1 - 2 weeks to ship after your order been placed and the correct instructions / file(s) we received for custom orders.
You will receive a notification when your package is on its way.
Delivery Time
Orders with standard shipping usually take about 2 weeks to arrive once shipped.
Please be reminded that the time is estimate only, not a guarantee.
Once your order is shipped, we have no control over postal delays such as bad weather or customs inspections. However, we will gladly help you contact the post office to determine the status of your shipment.
Do I have to pay tax / duties?
It may be subject to import taxes, custom duties or other fees levied by the destination country. Any additional import taxes, custom duties or other fees for an order are the responsibility of the recipient.
How do you handle undeliverable packages?
When placing an order, please ensure that your shipping address is correct & complete. Your order's shipping label will be printed based on the address you provided. We cannot be held responsible for shipping to an incorrect, incomplete or outdated address. Additionally, we do not issue refunds for lost, unclaimed or undeliverable orders.
Can I change / cancel order?
Sorry, we are unable to cancel an orders once they have been placed / processed. Unless you're fail to send us a design that meets our requirements and there will be a cancellation fee. Or, unless you're demanding an unreasonable service, such as need by a date that fall out of our turnaround time. And you'll be charged a cancellation fee (fee varies).
Can you send my order without tracking / without signature required?
Sorry that to protect both of us, we ship all orders with tracking and for some countries package with tracking required signature upon delivery. If your tracking number starts with C, E or R, signature is required upon delivery.
Care instructions
Brass is a natural material, it will slightly oxidize and form a patina over time. This will not affect the clarity or impression of the seal. We recommend cleaning with either with lemon juice and apple cider. Buff the brass with a soft cloth dipped in the lemon juice or apple cider. Continue buffing to bring the shine back to your seal to your satisfaction.