CLEMENTINEandBLOOM

hand-made luxury designs for the home

London, United Kingdom

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CLEMENTINEandBLOOM

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CLEMENTINEandBLOOM

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Shop policies

Last updated on May 9, 2022

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Clementine & Bloom's products are all hand-made by mother and daughter design team. We strive to use natural materials of the highest quality with each piece being made to order. This means that what you purchase has been created uniquely for your home, allowing for slight variations in colour and final design and creating something that is truly unique.

At Clementine & Bloom we are keen to embrace the ideas of our customers and so are pleased to offer a bespoke service, please contact us before placing an order to discuss your ideas, whether that be a personalised embroidered message or a colour theme tailored to your needs.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

At this stage in our business we can only accept payment via Paypal. Once we are in receipt of payment we will inform you of an estimated shipping date.

Shipping

With small items, such as cards, we will ship the next working day after we receive payment. Slippers and cushions may take up to five working days to make and then ship but for quilts please allow at least 15 working days before we can ship your item.

Please consider these time frames as an estimate, whilst we will endeavour to create your piece as quickly as possible, personalised pieces may require more time. As with all our personalised items, we like to remain in regular contact with our customer and so will notify you immediately should the approximate shipping date need to be extended.

Additional policies and FAQs

At Clementine and Bloom our bespoke service allows the customer to have real input in creating something unique. The images of our items display what we feel are successful finished pieces. To avoid any misunderstanding, we strongly suggest that you start a conversation with us to establish if we can create your vision.