CandleBakeryCandles is taking a short break
Reviews
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Reviewed by Inactive on Feb 9, 2016
3 out of 5 starsProduct is ok. Shipping box not the best one and I had to pay very high custom fees. I'm not so happy.
CandleBakery responded on Feb 10, 2016
We can not lie about the content of the box for custom purposes and custom duties are buyer responsibility. You should know about your custom charges about your country ( Switzerland) . Other sellers should be aware of the buyer that she/he wants to change the declaration for customs . You should next time give your feedback for the PRODUCT quality not for your country custom charge unhappiness .
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Kath on Jan 13, 2015
2 out of 5 starsThe soy wax beeswax blend jasmine tea light candles only lasted 3 hours at best, not 6 hours as advertised. Some clear cups melted and caught fire after less than half hour of lighting candles. The jasmine scent was hardly detectable after the first 45 minutes or so. Delivery was prompt and the seller responded quickly to queries and issues.
CandleBakery responded on Jan 13, 2015
First you sent me e mail saying that they are great and thank to me then sent me e mail complaining and asking 75 % refund which is i no understand why not 100 % if you are not happy with my item and I refunded you your payment . If you burn candles outside under the wind and draft there is no candle burn straight and it will run out very quick bcos flame follow wind and no way that clear cups are going to melt since they are all approved by USA FDA with our supplier . It is just a excuse to try to get money back and our candles 9% scented and if you no feel the scent then I would suggest you to see specialist about it . I block this user and i would not suggest to anybody to work with her but probably she will do the same under different name again to another seller . Be careful !!!!
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slowpoke on Nov 28, 2014
5 out of 5 starsCandles are of good quality. Shipment was fast (I'm in Hong Kong). Just in time for the many holidays gathering dinners! Will come back!
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S. on Sep 6, 2014
4 out of 5 starsShipping was a little slow, but not too bad considering the package came fro SE Asia. The candles themselves are very well made, smell good, and burn brightly with n nice even flame. Would certainly consider ordering again, especially the bulk packages
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Cynthia on Jul 15, 2014
4 out of 5 starsThe order actually shipped too soon-- I wanted fewer than one of the increments offered as an option. I wrote that in as a comment when I placed the order but did not get a response, so I emailed. Then I got the response that the order had already shipped, on a Sunday. They are quite nice, consistent quality, burned well. Odor in package was powerful but they were not overwhelming when burning, though we had over 100 going at once.
My Passion and My love to Candles
Shop members
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Umit George Gurdal
Owner, Creator
Originally studied Dentistry in Istanbul Turkey and at 23 years old moved to Canada. I did my post graduate degree in Maxilla Facial Surgery field and work as surgeon until 2005 which I came to Thailand ( 20 years later) and start making Candles.