Thanks for supporting Clovetree. I strive to make this a pleasurable experience for you. My patterns are designed to enhance your wardrobe, and for the joy of knitting. Patterns contain a picture, and instructions are written in full. If there's a chart too, this will be mentioned in the pattern listing.
My hand spun and hand dyed yarns are all pre-washed with organic vegan soap that contain a hint of essential oi (no palm oil - I have ethics!)l, so they should arrive fresh and lovely at your door, I only use professional dye colours, and I use vitamin C to set the dye. Yarns are all measured carefully, and though I do sometimes round the number off, there will never be less yarn than stated in the listing - often there will be slightly more. It is up to you to make sure that you buy enough to finish your project.
If you want anything particular, please convo me, I'm sure we can work together to get you the exact yarn or pattern you want. Send a swatch if you like...
Accepted payment methods
Returns & exchanges
Payment
Payment for patterns that download immediately is final, and no refund will be offered.
Shipping
When payment has cleared, you will receive an email with a link to this pattern. You will need a pdf. reader to open this. Adobe offers a free programme that you can install to read pdf. files. Please check your email address with etsy, as well as your junk files if there is any delay in receiving the pattern. And please, please convo me with any problems - I will email the pattern to you myself within 24 hours if anything should go amiss with your order.
I ship internationally - yarns, fibre, silk. This can take time. Shipment to the USA takes 10 - 20 days, and should it take longer than this... again, please let me know. I've never had a problem with shipping, but if there is, give me the opportunity to fix it!
Additional policies and FAQs
I am careful to only source fibre from similar companies. And in being fair to others, I try always to be fair to myself too - thus operating on a fair trade system. ;-)
Your custom is important to me, and I want you to enjoy your experiences with Clovetree.
I'm happy to do custom orders - and I may charge upfront so as not to leave myself out of pocket, but this all depends on your requirements. So... let's talk!