CoolJouels is taking a short break
Reviews
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Kathy on Jan 26, 2021
5 out of 5 starsThese earrings showed up well packaged and look great! Just what I was looking for!
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JB on Mar 21, 2019
5 out of 5 starsAbsolutely adorable and very cool earrings. Great customer service!!
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Barry on Jan 27, 2015
1 out of 5 starsThe end fell apart the first time it was tried on.
EXX responded on Feb 13, 2015
Ordered Dec 23, I followed up Dec 25 & Dec.31 after his reply to my letter of thanks. Jan 13 I messaged to see if the order arrived but received no response until Jan 27 which was just a copy of the negative review he had already posted.I responded in 12 mins. apologetic for the mishap, asking a pic so I could assess where and how the damage may have occurred. I explained I would refund, repair or exchange, he didn't respond or send pics. Jan.31 I contacted him again politely asking a pic and stating I was willing to rectify the situation by repairing, refunding or exchanging. I apologized again, saying I want to make you happy and your experience with Cool Jouels a pleasant one.The buyer still has not responded, produced pics, or acknowledged I would resolve the problem which is unfortunate
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AnnaBeth on Nov 25, 2014
5 out of 5 starsOfficially my favorite pair of earrings. I get many compliments!
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Cindy on Mar 12, 2014
5 out of 5 starsI love your designs and thank you for all of your help. Thanks so much.
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Cindy on Mar 7, 2014
5 out of 5 starsFast shipping, item was changed a bit for me and its perfect..will be buying from again!
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