Announcement
Welcome to the Dogstone Etsy Store. We produce some of the worlds most luxurious Gothic inspired Jewellery hand crafted in our UK workshop.
Featured items
Items
All Items
Reviews
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Simone on Feb 12, 2024
5 out of 5 starsIt with great pleasure I write this review. I’m in receipt of this exceptionally beautiful well made bracelet. The quality and workmanship is outstanding. Wade was an absolute gentleman who kept me well informed throughout the process of making the bracelet to delivering it to me quickly and also beautifully packaged. Thank you so much Wade. You’re an absolute legend.
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Boyd on Jan 23, 2024
5 out of 5 starsThanks so much Wade. It’s awesome. Such a beautiful ring! High quality. Excellent service. Thanks again!
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Katie on Dec 21, 2023
5 out of 5 starsThe quality of Wade’s jewellery pieces are always amazing. Love this piece good weight and size is perfect. Great customer service. Every piece we have had made is exceptional can’t rate Wade high enough. Thank you
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Ginny on Jun 11, 2023
5 out of 5 starsPure quality. Beautifully made ring delivered early in high end packaging. Wade is a craftsman. Would definitely recommend. ⭐️⭐️⭐️⭐️⭐️
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Emily on Feb 4, 2023
5 out of 5 starsBrought necklace for my husband’s 50th, he loved it and so did I. Great brand, Wade gave excellent customer service. I would definitely buy from Dogstar again x quality jewellers
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Kenny on Jan 5, 2023
5 out of 5 starsWade is a top guy and always incredibly helpful. The Dogstone products are of the highest quality. This is the second bead bracelet that I have purchased. I’ll certainly be purchasing more.
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lee on Dec 4, 2022
5 out of 5 starsLove it, thank you Wade. Had ring personalised with my wife and kids names and it looks amazing! Thanks again 👍
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David on Nov 1, 2022
5 out of 5 starsSuch a sick piece. Design and weight on point. It’s all about the finishing touch and this looks the absolute nuts styled with anything.
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About DOGSTONE
The Story So Far
Shop members
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Wade Royd-Taylor
Owner
Founded in 2001 by Wade Royd-Taylor, Dogstone is a luxury brand that was born out of a passion for all things Edgy and Rock n Roll. To this day Dogstone produces some of the finest Gothic inspired jewellery. Built For Rock Stars, Worn By Rebels
Shop policies
Dogstone and its success has been largely because of our outstanding Customer Service. Our brand mission is to build a business where nothing was too much trouble or impossible for my clients. For this reason we will always do everything we can to help where ever possible. If once you have received an item and the size is wrong, we will try to fix this for you but we do not take responsibility for the wrong ring size being given prior to work being started.
SIZING
I would advise that you get your ring size measured correctly at two local jewellery stores. Only ask for a normal size. We do not need any inflated sizes due to a ring that we make being wide. Please do just get a simple ring size as if you were buying a thin Wedding ring. Any questions please do email us.
PACKAGING
All jewellery items will come in authentic Dogstone packaging. Silver items will come in one of our branded Dogstone boxes along with a client numbered purchased card in the form of a credit card. Our high value Diamond jewelllery will come with a Full Insurance certificate. This will be made out to the retail value for insurance purposes and in most cases will be more than what you have paid therough Etsy. Some Diamond jewellery will also have either a GIA certificate depending on the item purchased.
Both the high value items as well as the lower end items will come in a air tight padded envelope. This will protect your item at all times. If you receive your item in any way damaged, please do contact us straight away. For international calls 0044 161 4910624 or 0161 4910624 here in the UK. We do not accept responsibility for damaged items but we will do everything we can to deal with either Royal mail or FedEx to request an Insurance claim. (To date we have never had a single problem.)
MANUFATURE
'PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.
CONTACT DETAILS
International callers : 0044 161 4910624
UK callers : 0161 4910624
Thank you for reading our policies section below. If you have any questions please do get in touch.
Kindest Regards,
DOGSTONE
Accepted payment methods
Returns & exchanges
Payment
Credit cards are accepted. Visa Delta, Visa Credit, Mastercard and all other cards both debit and credit accepted. Paypal. Bank Transfers also welcome. Credit Card payments will be subject to a 1.6% fee on the total amount due. This is the Merchant fee which is charged to us by our Merchant account at the Bank of Scotland. Our VAT number can be requested by email.
IMPORT FEES AND DUTIES
For international buyers, we do not pay your Customs import charges. We will look at the item due to be sent and we will talk to you about the best way to post your item.
Payment must be received in full prior to work being carried out. We are happy to accept a deposit for any item. This deposit will be non refundable where any monies have been spent on materials needed to make your item. This deposit may be to secure a Diamond or other precious stone or metals which at any time may increase in cost due to market trends. Your deposit will be used to secure the materials at the price you have purchased the item for and will in no way be used as a profit making option.
If you wish to cancel a order, please contact us as soon as possible so we can stop any materials being purchased. It is the responsibility of the buyer to inform us of any changes to their circumstances should you have an order placed which cannot be completed in payment.
Shipping
For high value items we will use FedEx for a very safe and Insured delivery to you within 3 days once your item is ready to be posted. Most Silver items will be sent using Insured Air Mail Signed for by the UK Royal Mail service. UK customers will receive their item through the Special Delivery 24hr Royal Mail service. Pick up options are also available in the UK.
Shipping of all items will be within 10-15 working days of the order being placed. For international buyers, we do not take responsibility for any delay by your postal service once your item has left the UK. Confirmation of postage can be given on request at the time of order.
For UK customers, we will hold at tracking numbers for your items. If you do not receive your item by the time stated, please do contact us for the tracking number. You can track and trace your item on the Royal Mail web site.
Additional policies and FAQs
Wholesale orders are welcome. Wade Royd-Taylor will discuss these option with you. Please email us through Etsy.
We guarantee that we will do everything we can to ensure a straight forward transaction every time. Our customer service is what we are known for so you can shop here with confidence.
Seller details
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