I take the privacy of my customers and potential customers very seriously. This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, addresses, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order stitchery, for example), if you contact me through Etsy Conversations.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:
Information about my customers is important to my Etsy shop, DawnStitch. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as the US Postal Service or other delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce agreements. I generally keep your data for seven years.
Retention of Personal Information Outside the EU:
My Etsy shop, DawnStitch, is based in the United States and I ship only to locations within the United States.