Its our philosophy to ensure you have a great shopping experience with etsy and with Love Upcyled UK. We are a family run studio of artists and all our products are handmade by us.
Because our products are one off, we do sell our products off site and we remove a product very quickly if its sold off site. In the unlikely event that you have purchased an item from us that has already been sold elsewhere then we will issue you with an immediate refund and offer you a coupon for a discount on an alternative item, or we can hand make you a similar item, the choice is yours :-) please note though this scenario would be very rare but we want to make you aware, just in case.
Accepted payment methods
Returns & exchanges
Payment
We also except etsy gift cards, a perfect way to treat yourself.
We accept Paypal payments as well.
Did you know that you can pay via Paypal with a credit or debit card without actually signing up to Paypal?
All payment methods are secure and confidential and at no time are your payment details held on file by us or Paypal, or etsy unless you sign up to Paypal or etsy.
Shipping
We use a number of different couriers to ship our items, depending on the item and the destination.
We take great care ensuring your artwork is packaged securely and safely for posting and where we can, we use as many recycled materials as possible.
We aim to dispatch with 1 - 2 business days, this is because we hand package every item only when its sold, that way we know that when we package your artwork it is in excellent condition as described in the listing. We then request collection from our courier. This all takes time so please be patient. We choose a delivery method that is cost effective to both you and us so it may take up to 5 working days to reach you so please be patient, art is worth waiting for :-)