Personalized gifts for Police, Firefighter, EMS, Nurses and more
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About EMSALERTS
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Personalized medical alerts for kids or adults -
Christmas ornaments -
Buy in bulk
Shop members
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Christine
Owner, Customer Service, Shipper
Wife and partner. Co-owner of CJWHandmade@etsy.com and CJWhandpicked@etsy.com
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John
Owner, Maker, Shipper
Husband & Partner Co-owner of CJWHandmade@etsy.com and CJWhandpicked@etsy.com
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Frequently asked questions
I ordered the wrong size, now what? What if there is something wrong with my order? What if there is an error with my order?
If you have a sizing issue or other concern, please contact us so we can assist.
If we make a mistake, we will fix it.
How do I know what size to order - what is slim style - what is that mark on the end of my paracord bracelet
Bracelets are made by the WRIST size - not a previous bracelet.
Chart is a guide, not a guarantee of fit. Please measure the wrist for a comfortable fit.
Kids
3 - 5 yrs 5.5" wrist
6- 8 yrs 6" wrist
9 -13 yrs 6.5 wrist
Women's
Small / Petite 6.5"- 7" wrist
Average 7.5" - 8" wrist
Plus sz 8.5" - 9" wrist
Men
Small / Petite 7" wrist
Average 8" wrist
Large 8.5" wrist
Plus sz 9." wrist
NOTE: bracelet will measure 3/4 - 1 inch longer than the wrist circumference, this is a standard formula for this type of bracelet.
Slim style simply means we pull the inner core out
the end of the cord is melted & more noticeable on lighter colors. This is not a defect.
Not recommended for children under the age of 3
Can I customize the wording on my medical alert
- emsalerts policy regarding personalized text design -
We may have to rearrange the text given for best fit on the tag/charm, ems priority, and or readability.
IMPORTANT: we retain complete design & layout control. We use title case for text (first letter of word capitalized) we only use all uppercase text for acronyms. We do not identify the person by the condition ( autistic, diabetic ) we call out the condition (autism, diabetes). We do not do first party text ( I have; my name is; please help; call my etc. ). We do not put redundant terms on the charm (call, phone, number, # etc. )
If you want something that goes against this policy, please contact us prior to ordering.
NOTE: Not recommended for children under the age of 3
How do I know my bracelet size
To find your wrist size, follow these steps:
STEP 1: Measure your wrist with a flexible tape measure or a strip of paper just below the wrist bone, where you would normally wear the bracelet. Measure for a comfortable fit.
STEP 2: If using a plain strip of paper, mark your size with a pen or pencil then use a ruler to measure the length. That would be your wrist size. Please order that wrist size or up to the nearest 1/2 inch.
NOTE: the finished paracord bracelet will measure out 3/4 - 1 inch longer than the wrist circumference, this is normal.
NOTE: a snug measurement will get a snug fitting bracelet, if you add an inch to grow you will get a bracelet that is too big.
NOTE: Not recommended for children under the age of 3
Do you offer discounts, bulk or wholesale
For discounts & news follow EMSALERTS on social media
Instagram - emsalerts_570
Bulk or wholesale orders always welcome, please email us with questions and for pricing. Process times can vary on bulk orders.
What materials do you use in your products?
Clasps - KAM side release plastic clasps in the majority of our bracelets. Bracelets that have a metal side release clasp are specified in the individual listings. All slim style bracelets use a 3/8' clasp. Wrist sizes 6 and 6.5 also use a 3/8" clasp. All other sizes use a 5/8" clasp.
550 paracord - colors per lot may vary slightly
high quality aluminum for dog tags, bracelet tags and ornaments
various findings will be noted in individual listings
Shipping / Refunds / Exchanges
Process to ship is on average 1-3 business days, every item is made to order in the order it comes in. Please see each listing for processing times as they do change during busy times.
Shipping upgrades/priority mail does not move your order ahead of others, it is a shipping upgrade only. Need a rush order, please contact us prior to ordering
We're not responsible for lost packages, all orders have tracking and insurance can be purchased upon request.
International orders may and can be charge separate customs or VAT fees. We have nothing to do with these fees
We do not offer refunds on personalized orders. If we make a mistake with your order, we will correct it.
If you have a concern with your item, please contact us
No exchanges
Is my medical alert waterproof?
Yes - your medical alert can be worn while bathing or swimming, the tag is NOT a sticker and the ink will NOT bleed
Where are you located
Our home base is in Mayfield ,Pa - however we do travel and work from the road often, so you may see a different ship from zip code area on your order.
Custom and personalized orders
Text:
Please provide accurate notes upon ordering with the order (not in email). We copy & paste the wording you provide in the notes for your custom orders. Please be sure your spelling is correct.
Color
We do our best show our products in the best light for each listing. Exact color match is not promised. Dye lots can vary slightly, this is normal.
We reserve the right to use images of the custom items we create for product promotion, unless you requested us not to.
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