We receive numerous orders every day and take special care to make each design awesome. We allow unlimited proofs until the art is perfect. However, we do not create proofs before an order is placed. We will be happy to discuss your design ideas in depth before you pay to make sure you are comfortable ordering. You may also browse through the 1000+ listings in our shop to see a portfolio of our work. Lastly, we are very proud of and encourage you to read our customer reviews.

When placing a Rush order you are giving up the part of the process where we can send you a proof. There just isn't enough time for both. If you absolutely need to see a proof before it prints you will be risking timely delivery of your order. You can certainly do both, but we will no longer be responsible if your order does not arrive on time.

A Rush order must be agreed upon between the customer and our shop BEFORE you place an order. When the proper rush fee has been determined, you will add the rush fee to your cart with the rest of your order. (Search in shop for "Rush")

PLEASE turn on your Etsy notifications or give us a cell number so we can reach you in a timely manner if needed.

You will be sent a proof within 3 business days of placing your order, often sooner. PLEASE turn on your Etsy notifications or give us a cell number so we can get a timely response on your proof. If we continue to reach out to you with a proof and receive no response back we will go forward with the order without your proof approval.

Many of our products are discounted by quantity. The more you buy the cheaper the price per unit. If you have any questions about getting a better price for ordering a larger quantity, please don't hesitate to ask. We'll do what we can to offer the most competitive price.

Yes to both! However, there is a price for everything and to add a second or third ink color will significantly increase the price on your order. For full color digital printing, the price is higher and production time is longer.

Please contact us for a quote if you want more than one ink color or full color printing.

Yes! There is a 20% increase in price for embossing so please contact us for a custom listing. Keep in mind, embossing works best when the design is very simple and not a lot of tiny details.

Yes! You can order more than one color at no extra cost. Keep in mind, the ink color and design must remain exactly the same. If you want multiple colors, multiple designs and multiple ink colors you are more likely looking for a separate order for each color.

Please contact us for a quote or custom listing before you place your order for ink multiple colors.

In almost all cases the customer will receive tracking information when the product ships. At that point, delivery of the product is out of our control. Refunds are not given and replacement orders are not the financial responsibility of Eloquence Ink for claims of non-delivery if tracking shows it was delivered. We will do everything we can with the carrier to help you resolve the matter.

1. Check with neighbors
2. Check with family members
3. Ask the delivery person where he/she left the package
4. Call your local delivery office to see if it is sitting there or on the truck

Here's a guide to help you figure out which size cup to order:

Shot glasses: 2 or 4 ounces
Ice cream or hot chocolate: 4, 6, 8 or 10 ounces
Coffee: 12, 14, 16 or 20 ounces
Kids drinks, juice, champagne or wine: 4, 5, 8, 9, 10 or 12 ounces
Beer, mixed drinks or sodas with ice: 14, 16 or 20 ounces
To-Go cups or large volume drinks of any variety: 22, 24, 32 ounces