Announcement
Welcome to Potts Upscaled Designs LLC, where personalized gifts and decor meet creativity! Discover unique treasures perfect for any wedding, event or party, from custom-made decor to thoughtful presents. Elevate your home decor game with our one-of-a-kind pieces tailored just for you!
Weddings, Thanksgiving, Christmas, and more!
Check out our social channels for monthly giveaways, orders being created and product ideas!
www.PottsUpscaledDesigns.com
www.Facebook.com/PottsUpscaledDesigns
www.Instagram.com/PottsUpscaledDesigns
www.TikTok/@PottsUpscaledDesigns
Featured items
Items
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Reviews
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Jennifer on May 10, 2024
5 out of 5 starsBeautiful, made my daughter’s 21st Birthday cake stand out.
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rebelanda06 on May 10, 2024
5 out of 5 starsBeautifully done! Especially for such an important college graduation
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jenz310 on May 9, 2024
5 out of 5 starsThis is absolutely beautiful & just what I was looking for. Perfect addition to graduation decorations!
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Christina on May 4, 2024
5 out of 5 starsGreat quality, well packaged for shipping. Package arrived quickly and in a timely manner.
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Darsey on May 10, 2024
5 out of 5 starsLoved this for my wedding cake, it was exactly what I ordered and looked perfect!
About PottsUpscaledDesigns
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Business hours
Monday - Friday 7am-4pm MST
Not including holidays
I need guaranteed shipping, what should I select?
The ONLY shipping method that is guaranteed is USPS Priority Express which can be selected at checkout.
Where is my package?
In over 10 years of shipping orders I believe I've only had 1 order that's been truly lost so I'm certain it's still on it's way! A package is not considered lost until after 30 days.
- No tracking updates have been posted: This is not uncommon. Packages can be delayed and/or not scanned for several days.
- It has been much longer than the estimated ship time when I placed my order: Shipping times are estimates only and not guaranteed.
- My order is late and I'd like to have my order reshipped or refunded: I do not offer refunds or replacements due to shipping delays.
Package delivered but I don't have it.
Actions to take:
1. Verify the shipping address provided.
2. Check your porch, mailbox, larger community mailboxes, family members, etc.
3. Ask your mail carrier as they may remember where it was placed.
4. Contact your local post office for assistance. They can verify it's delivery and/or retrieve misdelivered packages.
5. If you believe it was stolen, file a police report.
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