Fraaua is taking a short break
Reviews
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Anonymous on Mar 12, 2013
5 out of 5 starsReceived the beautiful, paper quilled necklace yesterday...it was a gift for my girlfriend...she just loves it!....it is a well crafted, colorful & creative work of art...it was a pleasure doing business with Flavia...excellent communication...she is highly recommended!
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martinigessica on Jul 4, 2014
5 out of 5 starsThe product was well beyond expectations.. wonderful! The artist was quick to ship and kind and thoughtful in making sure the product had arrived... as well as having included a small gift for my first purchase! Fantastic!
I love refashioning things, upcycling anything I find and giving new life to all materials and objects.
Returns & exchanges
Payment
Anyway, you can always feel free to contact me for any question or particular needs.
Payment should be completed within two days from the purchase, then allow three working days and I'll ship your order.
Shipping
Business days refer to Monday - Friday.
I ship with priority or registered mail, it depends on the package measurement.
Attention: priority and registered mail DO NOT INCLUDE INSURANCE as they're NOT TRACKABLE.
Only with Registered mail I can provide a receipt of the shipment with a tracking number valid only till the italian frontier. This gives you the chance to understand when your item effectively leaves Italy to your country)
You can however contact me BEFORE placing your order if you prefer to upgrade shipping (f.e. adding insurance or if you desire a faster service).
Delivery time extimations :
- 10/22 business days of delivery to USA, Canada, Australia, Asian countries, South Africa and eastern Europe.
- 5/10 business days of delivery to most European countries.
- 2/7 business days to Italy.
Please note, the delivery timeframe may varies, expecially during Holiday season like Christmas.
I package all my items with extreme care in order to exclude damages, but I'm NOT RESPONSIBLE for losses or damages due to shipment.
If you purchase more than one item, they will most likely be packaged together unless you request they be packaged individually in the "notes to seller" box at checkout.
International buyers are responsible for any taxes and customs duties to their countries. Each country has different laws and fees and there is no way for me to include this in the shipping price.
Item will be shipped to the Etsy address so make sure of it. If you want I can ship to another address, just tell me that in the "notes to seller" box at checkout.
Additional policies and FAQs
If you see an item you like, but would prefer a different color or style, please let me know via Convo. I will do my best to accomodate your wishes.
PLEASE contact me before leaving neutral or negative feedback. Sometimes miscommunications can happen when buying and selling online but know that no matter what the situation is I will go out of my way to do everything in my power to make it right.