Happy shopping!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Payment is due within 3 days following purchase.
My shop prices are in euros, Paypal will automatically convert your payment to your local currency.
Shipping
We ship via French post-priority service that takes 1 week within European countries and 1-2.5 weeks to the other countries (no tracking/insurance) unless stated. However, proof of postage can always be given.
If you would like to be upgraded to registered mail, which provides insurance and tracking, please contact us for a quote regarding postage.
We cannot be held responsible for any lost, damaged or misplaced packages (especially when insurance/tracking has not been requested) as proof of postage can always be given.
If you would like to upgrade your shipping service with " tracking number " , please request registered mail
We ship to your Etsy address.
Buyer is responsible for any import duties that they may incur in their respective country.
Additional policies and FAQs
Our French colleague Francis says "There are no problems - only solutions" so please contact us at any time!