Gliadesign is taking a short break
Reviews
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庭 on Nov 2, 2019
1 out of 5 starsI bought the item on 3rd Oct for a wedding today on 3rd Nov. I have not received the gift. Checked with the seller and understand from her that there was some mistake with delivery and the item was sent back to her and she had to dispatch it again. I can understand that shipping may have delays. It is also my fault for only purchasing it just one month before. However, I am disappointment that the seller did not take the initiative to inform me of the fiasco with shipping (eat. Delivery was 25th Oct). I had to find an alternative gift for the wedding today and with the short timeline, I had incurred extra cost for customisation. I asked for a cancellation of the order but was told that as it is customised, I am not allowed. The gift would no longer be given so I'm practically just losing USD30 for nothing.
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Luciana on Jun 18, 2019
1 out of 5 starsI made the cup purchase on May and it never arrived. I want my money back!
Özge responded on Jun 19, 2019
The order shipped in a reasonable time frame and it arrived in Germany on May 15th. I always share a valid tracking number and tracking the package is customers responsibility. I did no wrong from my end. This is truly unfair to leave negative feedback before getting in touch with me. If the customer tracked the package and got in contact with me earlier we could have resolved the issue.
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Sarah on Oct 9, 2018
5 out of 5 starsGorgeous ring dish! Exactly as described. Packaged extremely well for its round-the-world travel to me. Seller included a lovely 'thank you' gift. Very sweet!
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Valerie on Sep 4, 2018
5 out of 5 starsI love my personalized ring dish! Delicate, beautiful, personal, and fit my budget! Ozge was great at answering questions and was quick to respond to me. Would definely order from her again.
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L on Aug 14, 2018
5 out of 5 starsExcited to share the news with family with these cute coffee cups!
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Da'Chiron on Aug 6, 2018
5 out of 5 starsI so love my personalized plate! I belivebmy olate came 2-3 weeks after I ordered it and it was in perfect condition. I so love it, thank you!
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Jessica on Aug 5, 2018
5 out of 5 starsI had a wonderful experience talking with and purchasing custom items from this shop! The owner was always extremely responsive and helped to customize an announcement for a very important milestone of mine. She even included an extra handmade gift that was such a nice surprise and beautiful! Thank you again!
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Seller details
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