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Kristy on Jan 10, 2015
1 out of 5 starsThis item is much worse than described. It was scratched and cheap and when I went to put it together and line it up, it all fell apart. I contacted the seller ad even after mentioning I will pay for return shipping also, I just asked to return and get the money back for the product. Most sellers will return a product ad help with customer service. No one wants customers to be unhappy. This seller does not care and said no matter what will not refund. Very unhappy and would suggest not using them to get anything!
Tomi responded on Jan 10, 2015
This review is inaccurate. First of all, the purchaser kept the item for a month, through the holiday season, and then sent me a message that the item was damaged. When asked, she refused to send pictures or documentation of the damage. She later admitted that the item was in fact packaged well and in good condition, as well as accurately described in the listing description. Instead she admitted that she damaged the item, and that she changed her mind and didn't like it. Under these circumstances, she does not merit a refund. I am happy to refund or replace any item damaged in transit, or if I have made a mistake in my description of the item. Check out all my Positive Reviews!
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Kurt on May 4, 2014
5 out of 5 starsGreat communication, excellent packing, and fast shipping! Item was just as described! Thank you!!!
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mjhorstman on Apr 29, 2014
4 out of 5 starsNice product, although I wish they were a little heavier. Since shipping was so expensive, I thought they would be. But I still like them. They arrived promptly and were well protected.
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