Announcement    APRIL SALE: 10% OFF ALL ORDERS 4/8 10am PST - 5/1! One sale/discount per order. Cannot be combined with other codes or discounts.

All US orders $35+ are eligible for free shipping through Etsy! Taxes/fees do not count towards the $35, neither does a sale, which in some cases might bring your total below the $35. Your item total must reach $35+ including discounts before Etsy will automatically set your cart to free shipping. This is not something we do on our end.

It is your responsibility to read ALL our policies before placing an order. By placing an order with us you are agreeing to abide by all our policies in which Etsy backs! Thank you for shopping small and respecting us!

We have a 1-4 BUSINESS DAY shipping timeframe (excludes USPS holidays & weather delays/issues). Ship times are on your invoice AND in your active order area. An order is NOT late anytime during that timeframe. As stated in our policies, if you state in the notes to seller or message us to ship an order ASAP, etc. we will gladly put it ahead of all other orders and get it out right away during USPS hours. We will always work with you you communicate with us! However, if you do not communicate this with us, your order will go out within the 1-4 business days and is not considered late anytime during that timeframe. Also, USPS is closed Sunday and our local PO is only open 2 hours on Saturday, so we do 99% of our shipping Monday - Friday. We do NOT accept order cancellations for ANY reason and by purchasing you are agreeing to abide by this and it is upheld by Etsy as each store can set their own policies! Thank you for respecting us!

By placing an order you are AGREEING TO THIS!! If we get too many disrespectful and mean messages or bad reviews regarding shipping we will no longer be able to run any sales moving forward!

Sales/holidays/weather events can increase the timeframe and we will push ship dates out during holidays! We will always have an alert in our shop when we do this and again your ship by date will be on your invoice!! We are not late shipping anytime during the shipping timeframe on your invoice!

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If picking up local, please just state in the notes to seller or message us that you are planning to pickup in person, otherwise it will get shipped as we do ship a lot of orders locally too so unless you communicate with us, we will ship out! Please allow the same 1-4 business days for local pickup as well unless you state that you need it ASAP. We will message you when your order is ready to pickup!

Our brick + mortar quilt shop is in downtown Springfield, Oregon and we are open:

Monday - Thursday: 11am to 6pm
Friday: 11am to 3pm
Saturday: CLOSED
Sunday: 1pm to 4pm

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Per our polices, we do not allow ANY order cancellation requests for any reason! We work 12-15 hours cutting/packaging/ship labeling fabric at all hours of the day/night. Once the fabric is cut from the bolt we cannot uncut it! Additionally, we have to pay a fee when the fabric re-lists and to do so without an actual sale really hurts us small businesses! Thank you for understanding and respecting our policy!

When ordering multiple quantities of the same fabric, yardage is always continuous unless listed as a pre-cut remnant or fat quarter! If for some reason the yardage has a rare manufacturer yardage break, we do not have the quantity we will contact you before we ship out!

Fabric is cut "straight" according to how the fabric is on the bolt, not the design or print on the fabric, which is standard practice in all quilt shops. In some cases, blocked patterns may not be cut exactly on the line or straight due to how the fabric is rolled on the bolts. Please take this into consideration when ordering as exchanges will not be provided for this reason. The only exception to this is panels, in which we cut single layer and in between the design!

We ship all our orders in protective plastic inside the packages to ensure the fabrics arrive safe & sound! Please do not ask us to ship without plastic protection, we will NOT do it. Packages arrive damaged due to USPS all the time and the plastic saves the fabric!

We are NOT RESPONSIBLE for ANY USPS/postal delays or mishaps including it being marked as delivered, arriving damaged or it not showing up. We are also not responsible if you provide us with an incorrect address and we ship out to it. We NEVER refund or re-ship for these reasons!

Once we drop your package off at the post office, everything is out of our hands and control. You can use the tracking number to track your order (all orders shipped by us come with tracking), and if there is an issue you will need to take the tracking # and contact your local post office on your end as this is the only way you will be able to get answers and find your package. My local post office can no longer do anything once it leaves their building.

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USPS pricing that we have no control over. We update our shipping prices to reflect any and all changes in USPS pricing. We also are required to ship insured and tracked via Etsy's new updated policies, which increased the method used when say just buying 1 fat quarter, etc. We charge the current rate for first class by weight and then after your items are too heavy to ship first class, we ship Priority Mail based on USPS pricing as well. Please respect this as we have no control over it and do not ask us to lower shipping below our price chart.

Higher shipping than what you see in the price chart below is oftentimes due to the way Etsy forces us to list. However, we always combine shipping, and refund the overages when we ship out! Please do not ask for custom listings, we do not create them due to it costing us extra and then having people not buy them. We will refund the overages at the same time we ship your order!

Due to customer issues with "matching" fabrics, we do not offer to color match for you. We DO NOT ALLOW RETURNS or give refunds and due to colors/shades being a complete opinion of what matches/goes, we do not match colors/shades/fabrics.

We do combine shipping and refund any overages to reflect the shipping price chart here:

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UNITED STATES - Please allow 2-15 business days (after we ship out):
We add complimentary tracking and insurance to all US fabric orders. On orders greater than $250 USD we require signature confirmation, which we pay for.

Cotton:
(Regular 43/44", quilting cotton weight only! If you are ordering anything other than 43/44" regular quilting weight cotton including items that may say 100% cotton but are 60" or a heavier cotton canvas, these rates will vary and be higher, if you want an exact shipping quote, please message us with one message stating your fabric and yardage you are wanting BEFORE ordering, and we will get you a quote, if you do not do this before ordering, you are liable for whatever the shipping costs regardless of this chart below).

Fat Quarter up to 1 yard: $5.50 (First Class Packaging)
1.25 - 2 yards: $7.50 (First Class Packaging)
2.25 - 7 yards: $9.50 (Priority Mail Envelope)
8 - 10 yards: $10.50 (Priority Mail Bubble Package)
11 - 20 yards: $16 (Priority Flat Rate Medium Box)
21 - 30 yards: $27 (Priority Flat Rate Large Box)

All US orders $35+ are eligible for free shipping through Etsy! Taxes/fees do not count towards the $35, neither does the sale, which in some cases might bring your total below the $35. Your item total must reach $35+ including discounts before Etsy will automatically set your cart to free shipping. This is not something we do on our end.

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CANADA - Please allow 10 - 30 business days (after we ship out):

All prices are USD. Canada customers are responsible for all customs fees/taxes. We are required to mark "merchandise" and the ACTUAL amount paid for your merchandise on all custom forms. Please do not ask us to alter this information to lower your custom fees, due to Federal Law, we cannot alter or change information. We are happy to ship your order in multiple packages to lower the purchase amount of each package providing you pay the shipping for each package.

Cotton:
(Regular 43/44", quilting cotton weight only! If you are ordering anything other than 43/44" regular quilting weight cotton including items that may say 100% cotton but are 60" or a heavier cotton canvas, these rates will vary and be higher, if you want an exact shipping quote, please message us with one message stating your fabric and yardage you are wanting BEFORE ordering, and we will get you a quote, if you do not do this before ordering, you are liable for whatever the shipping costs regardless of this chart below).

Fat Quarter up to 1 yard: $17.50 USD (First Class Packaging)
2 yards: $24.50 USD (First Class Packaging)
2.5 - 10 yards: $32.00 USD (Priority Mail)
11 - 20 yards (or anything over 4 ounces): $80.00 USD (Priority Mail Medium Box)

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BY PLACING AN ORDER YOU ARE AGREEING TO ALL OUR SHOP POLICIES!!

See what's new & share your orders, find us on Instagram: @jeanmariesfabrics

Thank you from the bottom of our hearts for your support of our small businesses during this time!