JennsHandmadeJewelry
★NOTE: Orders Placed 4.26 through 5.3 will ship 5.4★
Announcement
★SHIPPING DELAY: Orders placed April 26 through May 3 will ship May 4. Enjoy the 20% off automatic discount in the meantime for being patient with a week's shipping delay. Thanks!
A NOTE ON SHIPPING TIMES: Something we have noticed on an occasional package, is that once in a while, a package will either not get scanned by the postal service, or the tracking won’t update online, so will show "Pre-Transit". Rest assured that it HAS been shipped. Oftentimes, tracking will catch up out of nowhere and be delivered right on time. So, if your tracking shows "Pre-Transit", know that it is, in fact, on it's way to you, but is a matter of tracking that I have no control over. Secondly, I watch tracking on every single order up until the time that it shows delivered, so know that I'm staying on top of the travel of your package, and will let you know if I notice any delays. INTERNATIONAL ORDERS ARE UNPREDICTABLE AND TAKE SOME TIME FOR DELIVERY. International customers keep this in mind when purchasing. Your order will still leave my shop right away, but from there, please expect delays. Please just keep in mind, that delivery delays are completely out of my control. I promise that your order will leave my shop right away, and I work around the clock to make sure that that happens, from there it is up to the postal service. Thanks for your patience!
★Please be sure to READ THE DESCRIPTION for the item you are looking at. Most of your questions are answered within the description of each item.
★A note on packaging materials. Prices of many supplies, and packaging materials are continuing to rise, and some are hard to come by. We have been product-testing some new packaging materials to ship your item in. Many orders will come wrapped in a bubble-pouch, then in a cute burlap bag, before being shipping in a bubble-mailer envelope. Again, some orders will no longer arrive in a jewelry box, but instead in a decorative drawstring bag. Those items that are more dainty, or fragile, will continue to be shipped in a cotton-filled jewelry box.
★NOTE: WHEN PURCHASING THE GIFT WRAP OPTION, THIS IS FOR GIFT WRAPPING OF YOUR ENTIRE ORDER IN ONE BOX. IF YOU ARE PURCHASING MULTIPLE ITEMS AND WANT THEM EACH GIFT WRAPPED SEPARATELY, CONTACT ME BEFORE PURCHASING SO THAT A CUSTOM LISTING CAN BE SET UP TO ACCOMMODATE THAT REQUEST. (REFER TO THE SHIPPING REMINDERS BELOW THAT AGAIN SPECIFY THAT ALL ITEMS PURCHASED ON ONE ORDER ARE PACKAGED TOGETHER INTO ONE BOX TO PROTECT THEM DURING SHIPPING). All orders that select the gift-wrap option will still receive their order in a box, not the burlap jewelry bag. Note the photo in 'details' next to the gift-wrap option in your shopping cart to see how the item will be gift-wrapped.
★With standard shipping, most of my customers, within the US, typically receive their orders in approximately 3-5 business days AFTER the order has shipped, though the postal service can run a bit slower at times (especially during this season). Need it even faster? You can select the Priority Shipping option during checkout, which is SUPPOSED to have US delivery in approximately 2-3 business days....again no guarantee that it'd reach you in that window of time, and could take a bit longer. Your order will leave my shop as quickly as possible, but from there it's up to the postal service as to how quickly it will reach you. Delivery dates can never be guaranteed.
★As noted in my policies and shipping information, your order will be all packaged together into ONE BOX/OR BURLAP JEWELRY BAG before shipping in a padded envelope. I do not put each piece of your order in a separate box/bag. This is to ensure your order arrives safely, while still being able to keep shipping costs down. If you are in need of an extra jewelry box, or bag, contact me before ordering to see what the additional fee and extra shipping costs will be.
NOTE: Be sure to check your shipping address for accuracy when placing an order. I will ship your order to the address you give me with your Etsy order. If you enter an incorrect shipping address and the package comes back to me, you will have to pay the shipping cost for me to reship the package to you. If the package gets lost because of the incorrect address you provided, it is the buyer's loss.
★★★NOTE: If you are wanting an alteration on a quote on a bracelet or necklace, contact me BEFORE placing your order to see if the alteration that you want it possible. Don't just leave a note during checkout that you want something without having asked me first. I am able to do many customized items, but not everything is possible. Thanks so much! :)
★To preserve the life of any piece of jewelry, it is recommended that you never shower, swim, or exercise while wearing jewelry. This includes all pieces of jewelry that you wear including wedding rings. Chemicals from soaps, shampoos, sweat, and pool cleaning solutions are hard on all types of metals.
★ NOTE: Some countries impose custom fees/duty fees/VAT fees for international customers, keep in mind that all fees that are payable on my end are paid in full. Any additional fees when claiming your package are the responsibility of the buyer. Thanks so much! :) -NOTE- It has come to my attention that Canada is now imposing custom fees, so again, be aware of your countries fee rates and requirements when placing your order.
★★★ NOTE: If you need to contact me, please feel free to do so through Etsy's message system and not through my personal e-mail. All convos here on Etsy reach me quickly and are answered quickly, whereas sending me a message to my personal e-mail may end up in junk mail and is also difficult to link to your order. Thanks!
★Since all items are made to order and are personal wear items, all sales are final. If you have a problem with your order, contact me right away through Etsy's convo/message system within 2 business days of receiving your order, and we will see what we can do to fix the problem. :) Thanks! :)
★We continue to take all precautions to keep us all safe and healthy post-pandemic.
***READ BELOW FOR ANSWERS TO COMMONLY ASKED QUESTIONS***
Q: If I place an order today, how soon will my order ship?
A: Read above for the current turn around time.
Q: How soon can I expect to receive my order after it's been shipped?
A: Most of my customers, within the US receive their packages in 2 to 5 days AFTER being shipped, though the postal service can take a bit longer at times. International Buyers…keep in mind that though I will ship your order quickly, many packages may sit in customs in your country for a time before they are officially delivered to you. Please be aware that depending on your location, actual delivery to you overseas customers requires patience. (For some reason, Canada seems to take the longest for delivery, so be aware of that when ordering. Thanks!)
Q: Can I add extra birthstones/or accent beads to a necklace?
A: Absolutely! To add additional birthstones/accent beads you can purchase the link below along with the necklace:
https://www.etsy.com/listing/80300824/add-a-swarovski-crystal-birthstone?ref=shop_home_feat
★★Q: Can you stamp something on the back of the pendant or keychain?
A: Sorry, but I can only stamp on one side of a pendant or keychain...otherwise I've found that the stamping runs the risk of showing through onto the front. Sorry about that.
Q: Can I include a note in the package so that I can send it directly as a gift?
A: Absolutely, it's no problem at all to include a short note for you in the package. Just type me a quick note during checkout of what you want the note to say.
Q: How will my order be packaged and shipped?
A: Starting May 12, 2022, many orders will come wrapped in a bubble-pouch, then in a cute burlap bag, before being shipping in a bubble-mailer envelope. Again, some orders will no longer arrive in a jewelry box, but instead in a decorative, burlap, drawstring bag. Those items that are more dainty, or fragile, will continue to be shipped in a cotton-filled jewelry box. Your entire order will be put together into one bag/box (each item purchased will NOT be put into a separate jewelry box/bag), then ship it in a bubble-mailer envelope. AGAIN NOTE: All items ordered will be packaged in one jewelry bag/box. This saves on your shipping cost by not charging you for the cost of additional boxes, as well as, the extra weight for shipping.
Q: I've purchased one of the stainless steel laser etched designs, how do I care of it?
A: Do not scrub your stainless steel pendant, or you will scratch it. Clean any marks with a lint free soft cloth. To enhance the shine of the laser-etched pendant, you can use a drop of vegetable oil and a lint free soft cloth.
Q: What length are the necklaces?
A: You can now select you choice of chain when purchasing. If you are in need of a different length than the options given, contact me before you purchase to see what I have available. (NOTE: The mannequin with the necklace pictured in the grouping of pictures for every necklace is not depicting any necklace length, but rather is there to give you an idea of how the pendant will hang, and also a visual on the sizing of the pendant. Necklace length on a mannequin will not represent the same length as pictured on a person.)
Q: I checked tracking on my order and it hasn't updated in a couple days, can you see where my package is?
A: International tracking doesn't update as often as orders within the United States. Many times, tracking will show the last time that the package was processed before leaving the United States and then won't update for several days until it reaches your country. Even tracking within the US doesn't update immediately, so give it a couple days then check the tracking on your order for the latest info. The tracking you can check is the exact same tracking that I'm able to check. I don't have access or information more than what you are able to see when you check tracking.
You can check the tracking on your package by clicking on the icon that says, "You" on the top right of your screen, then click on "Purchases & Reviews", then you can click "Track Package" After that page pulls up, there's also a link on the bottom right corner of the tracking info that says, "View complete tracking history" which gives you the full tracking info from the postal service.
Q:What size is the pendant?
A: Check the sizing in the description of each piece of jewelry. Also, click on the arrows on the photos to see additional photos, as well as, the final picture which will show the necklace on a mannequin to give you a visual on the pendant sizing.
Q: What are the hand-stamped pendants made out of?
A: My hand-stamped, quote pieces are made using high quality aluminum. Aluminum is very hypoallergenic and those that are even allergic to sterling silver and other metals can usually wear aluminum without any problems....hence it is the main metal that I work with for all of my hand-stamped pieces.
Q: Can you make a custom necklace/custom quote for me?
A: I love custom orders! Convo me and let me know what you had in mind and I will see if it's something I can design for you. :)
OPTIONS: The accent bead(s) are attached to the chain, not to the pendant...that way they don't overlap the quote on the pendant. If you'd prefer your necklace to have the accent bead attached to the pendant, no problem, just leave me a note during checkout that you want the accent bead attached to the pendant instead of the chain.
NOTE: I'd love your positive review after receiving your jewelry. If you have any issues, please contact me through Etsy's message/convo system prior to leaving feedback...I pride myself on customer service. Also, be aware that Etsy automatically sends out reminders to customers to leave feedback. Be assured that that is not something that is coming from me. You are under no obligation to leave any feedback.
If you have any additional questions, or if there is anything else that I might be able to help you with, be sure to send me a message. :)
Thank you so much for visiting my shop! Come back often! :-)
~Jenn
Check out my jewelry supply and discount jewelry store here, to find hundreds of ready to ship items under $15.00:
https://www.etsy.com/shop/jennsjewelryoutlet
www.jennshandmadejewelry.com
www.jennshandmadejewelry.etsy.com
Featured items
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Reviews
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Jo Horton on Apr 23, 2024
5 out of 5 starsEven nicer in person than on the screen. I am so glad I bought them!
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GraceD on Apr 13, 2024
5 out of 5 starsThis is a beautiful case for contact cards! I got it for a young brother that was recently baptized and he almost had tears in his eyes because it had his name and baptism date on it! It’s such a great gift for brothers!!!
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Kathy Schaefer on Apr 10, 2024
5 out of 5 starsBeautiful card holder & the craftsmanship make it look so professional!
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Ripley on Apr 5, 2024
5 out of 5 starsBeautiful earrings! I got them as a gift for my mom. I think she will love them. Plus they arrived wayyyy sooner than anticipated :)
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About JennsHandmadeJewelry
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One of our best sellers...be sure to snatch up a pair before they sell out again! -
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This friendship bracelet continues to be one of our best sellers.
Welcome to Jenn's Handmade Jewelry!
Shop members
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Jenn
Owner, Maker, Designer, Curator
I create, design, package, ship, etc! Welcome to my little part of the world of jewelry design. :)
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Jon
Assistant
My husband, Jon, assists me in many aspects of getting your jewelry made and on it's way to you.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
*as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
*Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
*Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
*Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Jennifer Stewart, am the data controller of your personal information. If you have any questions or concerns, you may contact me at koutecky [!at] hotmail.com Alternately, you may mail me at:
Jenn’s Handmade Jewelry
PO Box 168
Eagle, NE 68347