KitschBitchJewellery is taking a short break
Reviews
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Selkie on Nov 1, 2020
1 out of 5 starsNever got my necklace despite seller claiming to send it. No respons from seller and finally having to go through etsy in order to get a refund. Cannot recommend this seller!
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Guru on Sep 16, 2020
1 out of 5 starsI never received my avocado earnings and the seller ever replied to my messages, very disappointing!
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Anna on Aug 23, 2020
2 out of 5 starsI ordered this item on 28 Jun 20 but as yet still haven't received it and haven't had any response to my emails either. I appreciate that you have been poorly and are currently on a break (announced 6 weeks after my order) but i am prepared to wait a little longer and am happy to amend my review once the situation has been resolved. Thanks x
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flowereg on Aug 21, 2020
5 out of 5 starsThese earrings are fabulous! Fun and cheeky :-) The delivery was quick and I wouldn’t hesitate to order again.
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Debra on Aug 12, 2020
5 out of 5 starsI absolutely adore my necklace. Beautifully crafted and the envy of my writer friends. I keep it on display all the time.
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Kitsch Bitch
Shop members
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Kerry
Owner
I love working on my Etsy shop and I'm eternally grateful to my customers who support me <3
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
International Shipping Faq - Is there a tracking number?
There is no tracking with standard shipping, however the Royal Mail is very reliable. If you would like tracking and faster delivery please select priority shipping with your item. From the Royal Mail site ; "All our Tracking and Signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days."
Please note selecting priority shipping does not mean your order will be rushed, there is still the normal processing time. I will try my best to get it out as soon as possible, if you want to know specifically when I can get it out shoot me a message
How long will my order take to arrive?
International delivery can greatly vary.
Orders to the US take on average under 2 weeks but it is possible for it to take up to 21 working days (working days are Mon-Fri excluding holidays). During busy periods such as holiday seasons please expect delays.
If you want to order for a specific event I recommend ordering in advance as much as possible.
Most countries should take about 2 weeks or less for the package to get there but delays can happen, please allow 6 weeks maximum.
My order hasn't arrived. What happens now?
First of all I will check how long your orders been in transit. If it's been a normal time frame please don't worry!
It is extremely rare that packages go missing. But if it has been 6 weeks and you still haven't received, I will consider it lost. I am happy to refund or replace lost packages at no extra cost to you.
I accidentally gave you the wrong address, help?
If you want to change the address before the order is dispatched that's no problem. Message me as soon as you can and I will take a note and send it to the correct address. However it is the customer's responsibility to provide the correct address. If your order has already been dispatched and you have given me the wrong address I'm afraid there's nothing I can do. I write return addresses on everything, if it comes back to me I will let you know and resend your order. However they don't always come back and I can't help you in this situation unfortunately, so please double check you have gave me the correct details when ordering.