LEONIESALIBA is taking a short break
Reviews
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alexandarchie on May 15, 2022
1 out of 5 starsMy wallet didn’t arrive, I emailed the seller several times and even reached out through the shops social media, but no response. Eventually I gave up and Etsy gave me a refund.
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Becca on Jul 12, 2021
5 out of 5 starsGreat quality, lovely product. Good communication from the seller and presented in a nice gift bag. Would purchase from here again. Thank you
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Julia on Jun 22, 2021
5 out of 5 starsI loved this clutch purse. Thank you. It was just what I was looking for.
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richardphilip on Dec 31, 2020
5 out of 5 starsBeautiful design in real leather, the value ! Priceless ✨
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tashharbinson on Jun 21, 2019
1 out of 5 starsThis item was to be a Father's Day gift, ordered on the 14th May, hadn't received it a week before Father's Day so sent a msg, no response. The item didnt arrive in time, extremely disappointed that my husband didnt have a gift to open on the day, had to ask for a refund which was granted but without any apology or any correspondence...very bad business practice!!!!
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Amber on Mar 6, 2019
5 out of 5 starsThe leather and stitching was a great quality, and my boyfriend loves the personalized initials. I would highly recommend!
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Jennifer on Feb 21, 2018
5 out of 5 starsIncredible deal! Leonie bag very cute. It arrive very quick. Thank-you for the bag. It have nice label. It look clean and new. I can go anywhere with it.
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Mia on Nov 26, 2017
5 out of 5 starsBeautiful wallet, perfect embossing, and it arrived really quickly. I highly recommend Leonie's things!
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Rebecca on Jul 20, 2017
3 out of 5 starsDisappointing, had to chase up shop for order due to 'miscommunication'. Cute envelope arrives I'm but nothing special. Over priced for what it is- leather isn't very soft and quite difficult to get cards and hold coins in purse. Present for friend and wouldn't buy again.
Leonie responded on Aug 9, 2017
I am sorry you were disappointed with your experience. I had a technical issue this particular week and I beleived we had communicated to a satisfactory level to correct the delay in sending your order a few days later then advertised. As for the quality and value for money this is very much a personal opinion and whilst you were not happy with the value for money you were expecting, I have sold thousands of this style and had 100's of 5 star ratings. I always try and do my best to achieve great customer service and I would hope that customers feel they can contact me to let me know if they are not happy so I can try and rectify any disappointment. I hope your friend loved the special gift you chose for her. Please let me know if I can help further. Thank you and best wishes, Leonie
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Julie on Jul 17, 2017
1 out of 5 starsThe zipper is too long for the purse which the seller has tucked inside so out of view. This caused the zipper to lock when I try to open it. After untucking it I thought I would use it anyway I would just get used to having this dangly inch and a half of zip at the end. However, after one use the stitching around the second zip started to come away. I contacted the seller she agreed to a refund if I return the purse which I did. The post office tried to deliver it. They left a card for her but still nothing. It took many emails from me demanding that she collect the item and give me my refund. I did in the end get my refund after opening a case with etsy but it was not an easy transaction by any means.
Leonie responded on Aug 9, 2017
I am sorry you were disappointed with your experience. The clutch purse that you ordered was in perfect condition when I sent it to you. On inspection once I received it back from you. I could see nothing wrong with zip, it was made correctly. As for the stitching around the second zip coming away, I cannot comment on how this happened as the stitching is lock stitched that does not break, come away or unravel without being cut and/or picked out, from experience, it is a mystery as to how this happened in the 2 days of you receiving it. I sent a refund immediately after receiving the item back from you. I agreed to this refund without any communication from etsy and sent this refund to you in a timely manner. I have no knowledge of you raising a case with esty, if you did do this. Kind regards, Leonie
Beautifully designed leather handbags and jewelry from London
Shop members
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Leonie Saliba
Owner, Designer, Maker All Time Creative.
Leonie Saliba is the owner and designer of the luxury accessories and jewellery brand established in 2010. Leonie has a background in fashion and textile design and has always been passionate about the creative side of life.
Shop policies
Thank you for visiting the Leonie Saliba collection.
I design and make gorgeous soft leather handbags and vintage inspired jewellery with gemstones.
I studied fashion design in Birmingham (UK ) and then went on to make and sell my lovely designs in London's famous Spitalfields and Portobello markets.
I have always strived to produce beautifully constructed and affordable style. All my collections are made with the best of materials and are all unique designs all made by me.
Thanks and I hope you enjoy what you see!
Accepted payment methods
Returns & exchanges
Payment
Shipping
All other destinations: Please allow between 7 and 14 business days for your order to arrive.
Some items will need to be sighned for on delivery.
Please contact me in advance if you would like your item sent special tracked delivery as this costs more then standard untracked delivery. I can not be held responsible for items that go missing during shipping if sent using standard delivery.
If you do not receive the item in a timely manner or need it within a certain time frame do not hesitate to contact me.
Items are shipped via local or international postal services
Please check your shipping address on both PayPal and etsy to ensure delivery runs smoothly.
Many thanks.