Announcement
Check out my website to order from me: http://www.lavorodesigns.com
Etsy has created crazy rules for sellers so I'm not selling thru them anymore.
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Facebook - https://www.facebook.com/LavoroDesigns
THE JEWELRY
My items come packaged in baggies with a Lavoro Designs label unless it is otherwise stated in an individual listing - some rings come in a box in order to protect them during shipping. I offer gift boxes and organza bags for purchase. Just add those to your order.
Lavoro designs are individually handcrafted with plated metals and sterling silver (once in awhile), stainless steel, natural gems and stones, glass beads, natural wood, pewter and base metal components, making our jewelry an affordable indulgence.
Lavoro Designs is a VEGAN company. I do not use any materials that are sourced from animals like bone, silk, natural pearls, coral, feathers, leather, suede and the like. Anything that may look like those materials are actually man made.
Most of the designs are limited edition and limited run and there may even be 'one of a kind' pieces listed so if you see a style you love, don't let it get away!
Special request? Convo me! I can usually accommodate requests to swap out ear wire styles, change colors and length. Please ask! I also love to do custom orders... convo me and we can see if I can bring your idea to life!
Please keep in mind that each item is handcrafted and therefore, never perfect! Gems and beads are matched in color, size and shape to the best of my ability but there could be variations in the natural components.
I can also repair jewelry you purchased from me. If the elastic breaks, I can restring it for you. You'll have to cover the postage to send the beads back to me but I'll pay to ship it back to you. Mistakes happen and sometimes jewelry breaks ... the world is an imperfect place.
GIFT WRAPPING & CARD SERVICE
I offer gift boxes and organza bags for purchase. Just add those to your order.
I do not send invoices so no pricing information will be included.
SHIPPING
My policy is to have in stock orders shipped within 3 business days. In the event I have any unforeseen circumstances that require a longer wait time, you will get an email or convo from me keeping you informed. I take customer service seriously.
A flat rate shipping rate is applied on all orders and I include delivery confirmation on ALL packages! This amount covers the postage, envelopes, tape and labor to pack items.
If you desire Priority shipping, please add that to your cart or convo me for a reserved listing.
Most items are in stock for quick shipment unless specified otherwise. I usually have a one to three day turnaround on orders. Orders placed Friday thru Sunday will usually ship no later than the following Tuesday. If I can get it out sooner, I will! Some items are shipped same business day if it's already made and I can make the mail!
I use Pay Pal and Etsy shipping with delivery confirmation so you can find your package tracking number in your Pay Pal and/or Etsy account information. You should also receive an email when the shipment takes place. The USPS has been slow lately so please allow 5 to 10 days for your package to reach you once it has been entered into the system.
I do not include a printed invoice in your order. If you desire one, you can print it from your Etsy cart area.
CUSTOMER SERVICE
If you are not satisfied for any reason, please convo me immediate so I may have the opportunity to fix the problem. I appreciate you leaving feedback. If you feel like you need to leave less than a 4 or 5 star feedback, please convo me to try and resolve your issue before doing so. It isn't fair to leave bad feedback without giving me a chance to fix the problem. Thank You!
CUSTOM ORDERS
We will be in constant communication thru the process so I'll let you know a time frame on when you can expect to receive your item(s) based on design, material and supply gathering and labor. Some orders may require a deposit or payment in full.
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Reviews
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trematode on Aug 21, 2016
5 out of 5 starsFAST response to convo and FAST delivery of beautiful necklace. Thanks!
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Mary on Aug 3, 2016
5 out of 5 starsWOW...I absolutely LOVE these earrings. Thank you Shelly! You went above and beyond.
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Allison on May 19, 2016
5 out of 5 starsI love my little harmonica necklace! Great customer service too! Thank you :)
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mariedecarabas on Jan 13, 2016
5 out of 5 starsThese are so elegant. Really a must have item. Buy them. You won't be disappointed.
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