StickyLisaKayDesigns is taking a short break
Reviews
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Mandy on Mar 12, 2024
5 out of 5 starsThank you so much for everything! You are such an amazing seller! Wonderful stickers and amazing customer service. Prompt shipping! Thanks again! I highly recommend!
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Mandy on Mar 12, 2024
5 out of 5 starsThank you so much for everything! You are such an amazing seller! Wonderful stickers and amazing customer service. Prompt shipping! Thanks again! I highly recommend!
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Mandy on Mar 12, 2024
5 out of 5 starsThank you so much for everything! You are such an amazing seller! Wonderful stickers and amazing customer service. Prompt shipping! Thanks again! I highly recommend!
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Liz on Mar 5, 2024
5 out of 5 starsThe sticker quality is amazing. The colors are vibrant and inviting. Great seller!
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Shanks on Feb 12, 2024
5 out of 5 starsseller made this as a special order & i couldn't be more pleased. All the other nurses want one!!
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Working Hard to Live the Dream
Shop members
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Lisa Kay
Owner, Designer, Marketer
I've always been in love with the creative process. Starting with a blank canvas and experiencing the evolution of my art from a whisper of an idea to the finished product. It took me a long time to understand and accept that I have an artist's soul.
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Chiaki
Shipper, Assistant
Chiaki is Lisa's growing daughter and her reason for working so hard to make this business successful. Always interested in her mom's work, Chiaki has taken on shipping tasks and is learning to be a fantastic Teen Assistant.
Production partners
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Custom Patch Manufacturer
Stafford, TX
A team focused on creating high-quality embroidered and printed patches using evolving technology.
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A high-quality print shop
Hayden, ID
One of the most advanced digital print facilities in the United States with a focus on quality products, excellent customer service, and fast turnaround times.
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Garment printing, embroidery, and screen printing
Charlotte, NC
Garment production and fulfillment center dedicated to producing and shipping high-quality products.
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Excellent Sticker Printer
Amsterdam, NY
Company that prints, cuts, and ships high-quality stickers. Corporate culture focuses on high-quality and excellent customer service.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How do I print the digital file you sent?
I send high-resolution PDFs. You can print on your printer or send to a print shop like Office Depot, Staples, or Kinkos. If you would like to print at a photo shop or using a service like Vista Print, let me know at time of purchase and I will make sure to send the appropriate file type with the correct sizing specifications.
When you print, make sure that the scaling is set to "None" or the size options is set to "Actual Size" (depends on your version of Adobe). Also make sure that the comments & forms part is set to "Document".
Download the file from Dropbox since printing directly from there distorts the file, and it will print wrong.
Why can't you email the file to me?
I've had some issues with my outgoing emails reaching their destination, so I'm not comfortable sending them through my email program. The files are either too large, or my SMTP settings are overwhelmed by the awesomeness of the design and hiccup. This is why I will send you a link to the file through Dropbox.
What on earth do you do all day?
Although many think I sit around eating bonbons with my feet up while watching my stories and waiting for orders, my day is typically quite full. I drop my daughter to school then start my work day with a cup of coffee. I promise you... you want me to have that coffee. After that I answer questions, respond to emails, and process new orders.
I then work on custom orders, develop new designs, photograph and list new products, develop a presence on social media, balance the books, order supplies, revamp old listings and product designs, and sometimes play with new materials or techniques.
Why don't you accept returns?
I do not accept returns or exchanges on digital items. I only accept returns or exchanges on physical items when the item arrives damaged or incorrect.
I don't accept returns because we go through an extensive proofing process together. I adjust digital files as needed, and I never print anything until I have your express print approval.
I have a thorough quality assurance process, but I and the trusted vendors I contract with are merely human and can make mistakes.
If you are ever dissatisfied with the finished product, contact me and we will decide a course together. Please note: opening a case against me without contacting me first will be considered an act of war, and my response will be swift and harsh yet always respectful.
Care instructions
Shirts, Tanks, and Sweaters:
- Wash inside out in cool water with mild detergent
- Hang to dry (recommended) or tumble inside-out on low
- NO: iron, dry cleaning, chlorine bleach
What's the difference in the types of shirts you offer?
HTV - heat transfer vinyl - a super thin sheet of vinyl with a heat-activated adhesive that sticks to the fabric
DTG - direct to garment - a printing process much like an inkjet printer but with fabric inks that prints the design directly onto the fabric
Screen Printing - actual screen print ink that is printed onto a transfer sheet and I apply with a commercial heat press
Sublimation - a special dye that is printed onto special paper that turns into a gas when heated and is permanently absorbed into certain types of fabrics and surfaces
Why does my shirt smell? Why does the design look a bit hazy?
When unpacking a DTG item, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.
Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash. Sometimes the shipping department from my manufacturer will include a card explaining the reason.
I see in your reviews that the customer's shirt shipped fast, but mine seems to be taking forever. What gives?
During race season, I make shirts twice a week; outside of race season, once a week. If you order just after I've made shirts, it could take a few days for processing until the next shirt-making day. Also, there are times when I am waiting for supplies to arrive. I conservatively estimate my processing time with the hopes to always exceed expectations. Have a deadline? Ask! I'll do my best to make things work if I can.