We accept Paypal. You do not need to sign up to use their service. It is possible to pay directly through their site by credit card or by a bank transfer.

If you would like to make an international bank transfer, please let us know! We will provide you our bank information as soon as possible!

It is very easy and safe to use both payment methods. All our prices are stated in Euro's €. Please don't worry about the currency change, the currency of your country will be automatically converted by your bank, credit card company or by Paypal.

If you have any questions about our Payment Policy, please convo us trough Etsy or email us to info[at!]luciafloresdesign.com.

♥ International shoppers - don't worry, shipping from the Netherlands is inexpensive and very reliable! ♥

We ship through TNT (Dutch Mail Service) every business day. All packages will be shipped by normal airmail. If you would like your package to contain a Tracking number, please contact us before buying.

Orders within the Netherlands will be delivered within 1-2 business days**. For European orders we aim to deliver within 5-7 business days**. All other none European countries will be delivered within 7-21 business days**. These days are not guaranteed, since international mail can be delayed for any reason.

**Please note that these days do not include turnaround time for our "made to order" items! See our Additional Information for the current turnaround times.

We offer Express Delivery in case you have that special event where you would look stunning in one of our pieces, we do not want you miss that, please let us know.

If you have any questions about our Shipping Policy, please convo us trough Etsy or email us to info[at!]luciafloresdesign.com.

IMPORTANT: WE MAKE OUR BRACELETS IN A STANDARD SIZE. PLEASE MAKE SURE THAT THE BRACELET WILL FIT. WE CAN CUSTOMIZE THE LENGTH OF THE BRACELET. MENTION THE WANTED SIZE IN THE COMMENTS SECTION OF YOUR ORDER. THANK YOU!

♥ TURNAROUND TIME FOR "MADE TO ORDER" ITEMS♥

- All jewelry will be shipped within 2-3 business days.**
- All other products will be shipped within 5-10 business days.**
- All One of a Kind items will be shipped one business day after payment receipt.

**Please note that we work from Monday till Friday. No packages can be shipped out on Saturday and Sunday. Of course we will be here 7 days a week to answer all your questions.

♥ ONE OF A KIND ITEMS ♥

Our One of a Kind items are unique, as the title already says, and are only made once! Which means that it will never be reproduced exactly! We guarantee your One of a Kind jewelry or clothing piece you purchase with us will never be sold to another customer.

♥ CUSTOM ORDERS ♥

Would you like to request a custom item? That is possible! We customize any collection related items (excl. our OOAK hand embroidered clothing). Please sent us a message with all your wishes. We can provide you a list with all materials we use as fabrics, laces and braids, beads and charms. We use the best materials available and we are also committe to service, quality and reliablility. We are here, ready to assist you in all your needs.

♥ CUSTOMS ♥

Customs charges are the buyer's responsibility. We fill out customs forms accurately and honestly. If you have any concerns whatsoever or have any custom related questions, please let us know.

♥ INTELLECTUAL PROPERY ♥

We are an official registered company and trade mark. All our designs and business contents are internationally protected. Please understand the following:

The "Lucia Flores Design" trade marks, whether they are figurative or not, and all other marks, trade names, service marks, brand names, business names, illustrations, images, logos, registered or unregistered designs, copyrights and patents ("Intellectual Property"), which appear on our products, Web Store, accessories or packaging, whether registered or not, are and remain the exclusive property of Lucia Flores Design. Any reproduction, whether complete or partial, modification or use of the Intellectual Property, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly prohibited, as is any combination or use in conjunction with any other mark, symbol, logo and more generally any distinctive sign intended to form a composite logo.

Copyright © 2010-2012 and beyond belongs solely to Lucia Flores Design. The content herein, including but not limited to, all intellectual property, designs, materials and the selection and placement thereof in such designs, copy, text, photography, listing format and content is the sole and exclusive right Lucia Flores Design and its subsidiaries and any attempt to copy or reproduce any of such designs, copy, text or content, by any means, electronic, manually, visually or otherwise is prohibited by law and all infringements, intentional or otherwise, shall be prosecuted to the full extent of the law.

Permission is granted for the use of images, text and content for the purpose of promoting the work contained herein in cases in which Lucia Flores Design is recognized and acknowledged as the sole creator of the work in question.

All rights reserved ©, Lucia Flores Design ® 2010-2012

Chamber of Commerce #, K.V.K. registered: 52424324